About Company
Embark on a journey with Career.zycto, where every day is an adventure in crafting unforgettable travel experiences. We’re seeking passionate individuals ready to dive into the dynamic world of travel, assisting our clients in realizing their dream getaways. As an entry-level Travel Concierge Assistant, you’ll find an incredibly supportive environment designed for growth, learning, and developing essential skills in client relations and logistics. We believe in nurturing talent from the ground up, offering comprehensive training and a pathway to becoming a seasoned travel expert. Join a team dedicated to excellence and client satisfaction.
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Job Description
Are you an enthusiastic individual with a passion for travel and a desire to help others explore the world? Career.zycto is excited to offer an exceptional opportunity for an Entry-Level Travel Concierge Assistant to join our vibrant team in Minneapolis. This role is perfect for someone eager to start a career in the dynamic travel and tourism industry, providing direct support to our senior concierges and ensuring our clients receive unparalleled service.
As a Travel Concierge Assistant, you will be instrumental in creating seamless and memorable travel experiences. You’ll gain hands-on experience in various aspects of travel planning, from researching destinations and booking accommodations to crafting detailed itineraries and managing client communications. This position is designed for individuals who are highly organized, possess excellent communication skills, and are driven by a strong desire to learn and contribute.
Your day-to-day will involve supporting a diverse range of client requests, from routine inquiries to intricate travel arrangements. You’ll learn the nuances of vendor relationships, reservation systems, and how to anticipate and address traveler needs proactively. We pride ourselves on delivering personalized service, and as part of our team, you’ll play a key role in upholding this standard, ensuring every client interaction reflects our commitment to excellence.
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This entry-level position offers a comprehensive training program to equip you with the knowledge and tools necessary to succeed. You’ll work closely with experienced travel professionals, gaining mentorship and insight into the industry’s best practices. It’s an opportunity to turn your interest in travel into a rewarding career, making a tangible impact on people’s lives by helping them create cherished memories. If you’re detail-oriented, a proactive problem-solver, and thrive in a fast-paced environment, we encourage you to apply and begin your journey with Career.zycto. We are committed to fostering a workplace where curiosity is celebrated, and professional growth is actively supported, paving the way for your long-term success in the travel industry.
Key Responsibilities
- Assist senior travel concierges with client inquiries and travel arrangements.
- Research and book flights, accommodations, transportation, and activities.
- Develop detailed travel itineraries, ensuring accuracy and client preferences are met.
- Communicate effectively with clients via phone, email, and in-person to confirm bookings and address questions.
- Maintain organized client files and travel documentation.
- Process payments and manage booking confirmations.
- Stay updated on travel trends, destination information, and industry developments.
- Provide administrative support to the travel team as needed.
- Troubleshoot and resolve travel-related issues for clients with guidance from senior staff.
Required Skills
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Customer service-oriented mindset with a positive attitude.
- Ability to multitask and prioritize in a fast-paced environment.
- Eagerness to learn and adapt to new systems and processes.
- High school diploma or equivalent.
Preferred Qualifications
- Associate's or Bachelor's degree in Hospitality, Tourism, or related field.
- Previous experience in customer service, retail, or administrative support.
- Familiarity with global geography and various travel destinations.
- Fluency in a second language.
Perks & Benefits
- Competitive salary and performance bonuses.
- Comprehensive health, dental, and vision insurance.
- Paid time off and holidays.
- 401(k) retirement plan with company match.
- Discounted personal travel opportunities.
- Professional development and training programs.
- Mentorship from experienced travel professionals.
- Dynamic and supportive team environment.
- Opportunity for career advancement within the travel industry.
How to Apply
To embark on this exciting career path, please click on the application link below to submit your resume and a brief cover letter outlining your passion for travel and why you are the ideal candidate for this entry-level role. We look forward to reviewing your application!
