About Company
Are you eager to launch your career in financial services? Career.zycto offers a dynamic and supportive environment, perfect for individuals starting their professional journey. We’re committed to nurturing talent, providing comprehensive training, and fostering a culture of continuous learning and growth. Join a team where your potential is recognized, and your development is prioritized. At Career.zycto, you’ll gain hands-on experience, build essential customer service skills, and contribute directly to our community’s financial well-being, setting a strong foundation for a rewarding career in banking.
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Job Description
Are you looking to embark on a dynamic and rewarding career path in the financial sector? Career.zycto invites ambitious and customer-focused individuals to join our team as a Teller Trainee – an exceptional entry-level opportunity designed to equip you with the fundamental skills and knowledge required for success in banking. This isn’t just a job; it’s a foundational step towards a comprehensive career in financial services, offering invaluable hands-on experience and a clear pathway for professional growth.
As a Teller Trainee, you will be the face of Career.zycto, providing essential services and building lasting relationships with our valued customers. You’ll be instrumental in delivering an outstanding branch experience, handling daily transactions with precision, and serving as a reliable point of contact for financial inquiries. We believe in investing in our people, which is why this role comes with a robust training program, mentorship from experienced professionals, and continuous learning opportunities. You’ll learn the intricacies of banking operations, customer service excellence, and compliance standards, all while contributing to a supportive and collaborative team environment.
This role is perfect for someone with a passion for helping others, a keen eye for detail, and a strong desire to learn and grow within a professional setting. You will develop critical skills in cash handling, transaction processing, problem-solving, and communication, laying a solid groundwork for future advancement within our organization. If you’re ready to make a tangible impact and begin a fulfilling career where your contributions are valued, we encourage you to explore this exciting opportunity with Career.zycto in Glasgow. Join us and help shape the financial futures of our community members while building your own.
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Key Responsibilities
- Process customer transactions accurately and efficiently, including deposits, withdrawals, payments, and transfers.
- Provide exceptional customer service by greeting customers warmly, answering inquiries, and resolving routine issues.
- Maintain a balanced cash drawer, adhering strictly to company policies and procedures.
- Identify opportunities to refer customers to appropriate banking products and services based on their needs.
- Adhere to all regulatory compliance guidelines, including AML, KYC, and data privacy regulations.
- Participate actively in ongoing training and development programs to enhance banking knowledge and skills.
- Assist with branch opening and closing procedures, ensuring security and operational readiness.
- Maintain confidentiality of customer information and financial data at all times.
- Collaborate with team members to achieve branch goals and foster a positive work environment.
Required Skills
- High School Diploma or equivalent.
- Exceptional interpersonal and verbal communication skills.
- Strong attention to detail and a high level of accuracy in handling transactions.
- Basic mathematical proficiency and comfort with cash handling.
- Proficiency with computer systems and standard office software.
- Ability to work effectively both independently and as part of a team.
- A positive, professional attitude and a strong willingness to learn and adapt.
- Commitment to providing outstanding customer service.
Preferred Qualifications
- Prior experience in a customer-facing role (e.g., retail, hospitality, or service industry).
- Any relevant coursework or certifications in finance, business, or customer service.
- Familiarity with basic banking products and services.
- Demonstrated ability to learn new systems and procedures quickly.
Perks & Benefits
- Comprehensive paid training program designed for new hires.
- Competitive starting salary and a robust benefits package.
- Clear opportunities for career advancement and professional growth within the company.
- Supportive team environment with mentorship opportunities.
- Health and wellness programs for all employees.
- Employee discount programs on various services and products.
- Generous paid time off and public holidays.
- Contribution to a retirement savings plan.
How to Apply
Ready to kickstart your career in banking with Career.zycto? We encourage all enthusiastic and service-oriented individuals to apply. Please click on the application link below to submit your CV and a brief cover letter outlining your interest in this Teller Trainee position and why you believe you’d be a great fit for our team. We look forward to reviewing your application!
