About Company
Cultivating an unforgettable dining experience is at the heart of Career.zycto. Our establishment prides itself on a harmonious blend of sophisticated culinary delights and a genuinely welcoming atmosphere. We seek passionate individuals dedicated to delivering outstanding guest service, empowering them through a supportive and dynamic environment. For a restaurant host or hostess, Career.zycto offers a unique opportunity to be the welcoming face of our brand, grow within a flexible framework, and truly make a difference in our guests’ evenings. We invest in our team, recognizing that their warmth is key to our success.
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Job Description
Are you a naturally warm, engaging individual with a knack for making people feel instantly at home? Career.zycto is seeking a personable and proactive Restaurant Host/Hostess to be the first point of contact for our cherished guests in Golzheim, Düsseldorf. This isn’t just a job; it’s an opportunity to be the welcoming face of our renowned establishment, setting the tone for an exceptional dining experience from the moment our guests walk through the door. Your enthusiasm and professionalism will be paramount in creating that crucial first impression.
In this pivotal role, you will master the art of guest flow, managing reservations with precision, warmly greeting and seating patrons, and ensuring a seamless transition from our reception area to the dining tables. Your ability to anticipate needs, gracefully handle inquiries, and maintain an organized front desk will be crucial to our operational success. We are looking for someone who thrives in a dynamic, fast-paced environment, possesses excellent communication skills, both in person and over the phone, and genuinely enjoys interacting with people from all walks of life. A calm demeanor under pressure and a keen eye for detail are qualities we highly value.
Career.zycto prides itself on cultivating a sophisticated yet genuinely welcoming atmosphere where every guest feels like a VIP. As our Restaurant Host/Hostess, you’ll embody this philosophy, contributing significantly to an ambiance of elegance, comfort, and efficiency. You will play a vital role in managing waitlists during peak hours, coordinating effectively with service staff to optimize table turns, and ensuring that our reception and dining areas remain immaculate and inviting at all times. This flexible hours position offers the perfect balance for individuals seeking a dynamic role that accommodates their lifestyle while providing a fulfilling and growth-oriented career in the vibrant hospitality industry.
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We value dedicated team players who bring a positive attitude, a strong work ethic, and a commitment to operational excellence to every shift. If you are meticulously organized, passionately customer-focused, and eager to contribute your unique charm to a celebrated dining scene in Düsseldorf, we strongly encourage you to apply. Join Career.zycto and become an integral part of a team devoted to delivering unparalleled hospitality and crafting unforgettable culinary and social moments for every single guest.
Key Responsibilities
- Warmly greet and welcome guests upon arrival, managing their expectations regarding table availability.
- Efficiently manage reservations using a digital system, confirming bookings and updating guest information.
- Escort guests to their tables, presenting menus, and ensuring they are comfortably seated.
- Maintain a clean, organized, and inviting reception area, ensuring appropriate ambiance.
- Manage waitlists during busy periods, accurately quoting wait times and communicating effectively with guests.
- Answer phone calls professionally, handling inquiries, taking reservations, and providing information about the restaurant.
- Coordinate seating arrangements with servers and kitchen staff to optimize guest flow and service efficiency.
- Assist in setting up and closing down the dining area as needed.
- Handle guest feedback and special requests with grace and professionalism, escalating issues to management when necessary.
- Maintain a comprehensive understanding of the menu, daily specials, and restaurant offerings.
Required Skills
- Exceptional interpersonal and communication skills
- Proven ability to work effectively in a fast-paced environment
- Strong organizational and multitasking abilities
- Customer service-oriented mindset with a friendly and professional demeanor
- Proficiency with reservation software or similar POS systems
- Basic computer literacy
- Fluency in English and German
- Ability to stand for extended periods and perform light lifting
Preferred Qualifications
- Previous experience as a host/hostess in a fine dining or high-volume restaurant
- Knowledge of local Düsseldorf attractions and dining scene
- Additional language skills (e.g., French, Spanish)
- Certification in hospitality or customer service
- Ability to work flexible schedules, including evenings, weekends, and holidays
Perks & Benefits
- Competitive hourly wage and potential for tips
- Flexible working hours to support work-life balance
- Opportunities for career growth and professional development within Career.zycto
- A vibrant and supportive team environment
- Employee discounts on dining
- Complimentary meals during shifts
- Training programs in advanced hospitality techniques
- Located in the dynamic Golzheim district with excellent public transport links
How to Apply
Interested candidates are encouraged to click on the application link below to submit their resume and a brief cover letter outlining their relevant experience and availability. We look forward to reviewing your application and potentially welcoming you to the Career.zycto family.
