About Company
Ready to embark on a journey that shapes the future of travel? At Career.zycto, we are a dynamic and fast-growing travel management company dedicated to crafting unparalleled experiences for our clients. We believe in innovation, efficiency, and a truly customer-centric approach. For an aspiring Travel Operations Assistant, this means an environment rich with learning opportunities, where your contributions directly impact service quality and operational excellence. Join our team in the heart of New York City and kickstart a fulfilling career in the vibrant travel industry, growing with us every step of the way.
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Job Description
Career.zycto is seeking a highly motivated and detail-oriented Travel Operations Assistant to join our bustling New York office. This is an exceptional entry-level opportunity for individuals passionate about travel and eager to learn the intricate operations behind delivering seamless travel experiences. As a Travel Operations Assistant, you will play a pivotal role in supporting our operations team, ensuring the smooth execution of travel arrangements, and maintaining high standards of client satisfaction. You will be immersed in a fast-paced environment, gaining hands-on experience in various aspects of travel logistics, vendor coordination, and administrative support. We are looking for a proactive problem-solver with excellent communication skills and a meticulous approach to tasks. If you thrive in a collaborative setting, possess a strong work ethic, and are ready to contribute to a company that values innovation and growth, we encourage you to apply. This role offers significant potential for professional development and a clear pathway to advancing within the travel industry. You will be instrumental in supporting our mission to provide extraordinary travel solutions, working closely with experienced professionals who are committed to mentoring new talent. Join us and help create memorable journeys for clients worldwide, starting your own exciting career journey right here.
Key Responsibilities
- Assist in the booking and coordination of flights, accommodations, transportation, and activities for clients.
- Process travel requests, manage itineraries, and ensure all details are accurately recorded and communicated.
- Communicate effectively with clients and vendors to confirm bookings, resolve issues, and provide updates.
- Maintain accurate and organized client and vendor databases, ensuring data integrity.
- Prepare travel documents, invoices, and detailed reports as needed for management and accounting.
- Support the operations team with a variety of administrative tasks, including data entry, filing, and correspondence.
- Research and identify new travel services and vendor options to continuously enhance client offerings and competitive edge.
- Assist in resolving travel-related issues and emergencies in a timely and professional manner, demonstrating calm under pressure.
- Contribute to continuous improvement initiatives within the operations department, suggesting efficiencies and innovations.
Required Skills
- Strong organizational skills and exceptional attention to detail.
- Excellent written and verbal communication skills, with a professional demeanor.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for daily tasks.
- Ability to multitask and prioritize effectively in a dynamic, fast-paced environment.
- Strong problem-solving abilities and a proactive approach to challenges.
- Customer service-oriented mindset with a genuine desire to assist and satisfy clients.
- A genuine passion for the travel industry and a desire to build a career within it.
Preferred Qualifications
- Associate's or Bachelor's degree in Hospitality, Tourism, Business Administration, or a related field.
- Familiarity with Global Distribution Systems (GDS) such as Amadeus, Sabre, or Galileo is a plus.
- Previous experience in a customer service or administrative support role.
- Ability to speak additional languages, which could be beneficial for international client support.
Perks & Benefits
- Competitive salary commensurate with experience and industry standards.
- Comprehensive health, dental, and vision insurance plans.
- Generous paid time off and observance of national holidays.
- Opportunities for professional development, training, and career advancement within the company.
- Exclusive travel discounts and perks for personal use.
- A dynamic, collaborative, and supportive work environment.
- Commuter benefits program to ease daily travel.
- Regular team-building events and social gatherings to foster camaraderie.
How to Apply
Eager to kickstart your career in the exciting world of travel operations? We invite qualified candidates to submit their application by clicking the link below. Please ensure your resume highlights your relevant skills and enthusiasm for this entry-level role. We look forward to reviewing your application!
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