About Company
Looking to kickstart your career in a dynamic and supportive environment? Career.zycto offers an unparalleled opportunity for aspiring telemarketing professionals to grow. We’re a forward-thinking organization dedicated to nurturing talent and achieving ambitious goals. Join a team where your communication skills will be honed, and your contributions directly impact our success. At Career.zycto, we believe in empowering our people, providing the tools and training necessary for you to excel as you embark on this exciting journey. Discover your potential with us.
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Job Description
Are you a highly motivated individual with excellent communication skills looking to launch your career in telemarketing? Career.zycto is seeking enthusiastic and driven Entry Level Telemarketing Assistants to join our vibrant team in Quelimane, Zambezia Province. This is an incredible opportunity for individuals who are eager to learn, grow, and contribute to a fast-paced and results-oriented environment. No prior experience in telemarketing is required; we are looking for potential and a willingness to be trained.
As a Telemarketing Assistant, you will be the first point of contact for many of our potential clients, playing a crucial role in our outreach efforts. You will be responsible for making outbound calls to introduce our services, qualify leads, and schedule appointments for our sales team. Your ability to engage prospects, articulate value propositions clearly, and maintain a positive attitude will be key to your success. We are committed to providing comprehensive training and ongoing support to ensure you develop the necessary skills to excel in this role and beyond. If you are a natural conversationalist, resilient, and ready to make a significant impact from day one, we encourage you to apply. Join Career.zycto and embark on a rewarding career path where your efforts are recognized and your professional development is prioritized.
Key Responsibilities
- Conduct outbound calls to prospective clients following established scripts and guidelines.
- Introduce company services and value propositions to generate interest and qualify leads.
- Schedule appointments and follow-up calls for the senior sales team.
- Accurately record and update client information and call outcomes in the CRM system.
- Achieve daily and weekly targets for calls made, leads qualified, and appointments set.
- Maintain a professional and courteous demeanor on all calls, representing Career.zycto positively.
- Collaborate with the sales team to ensure a smooth handover of qualified leads.
- Participate in ongoing training sessions to enhance product knowledge and telemarketing techniques.
- Provide feedback on call campaigns and client responses to improve future strategies.
Required Skills
- Excellent verbal communication skills in Portuguese and English (additional local languages a plus).
- Strong interpersonal skills with a friendly and persuasive telephone manner.
- Basic computer literacy, including familiarity with Microsoft Office Suite.
- Ability to listen actively and respond appropriately to client inquiries.
- High level of self-motivation, resilience, and a positive attitude.
- Capacity to work independently and as part of a team.
- Strong organizational skills and attention to detail.
- Ability to handle rejection professionally and maintain focus on targets.
Preferred Qualifications
- High school diploma or equivalent.
- Prior experience in customer service, retail, or any role requiring extensive public interaction (even if not telemarketing specific).
- Familiarity with CRM software (e.g., Salesforce, HubSpot) is a plus but not required.
- A keen interest in sales and marketing.
- Ability to quickly learn new products and services.
Perks & Benefits
- Comprehensive paid training program.
- Competitive entry-level salary with performance-based incentives.
- Opportunity for career advancement within a growing company.
- Supportive and collaborative team environment.
- Modern office facilities in Quelimane.
- Regular professional development workshops.
- Health and wellness programs.
- Paid time off and public holidays.
How to Apply
If you are eager to launch your career as a Telemarketing Assistant and believe you have what it takes to succeed, we encourage you to apply! Please click on the application link below to submit your resume and a brief cover letter outlining why you are a great fit for this entry-level opportunity.
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