About Company
Hi-Impact Consultancy is an award-winning educational technology and consultancy firm, headquartered on the Wirral, dedicated to transforming learning environments and empowering organisations through innovative digital solutions. Since our inception, we have partnered with hundreds of schools, businesses, and public sector organisations across the UK and internationally, providing cutting-edge ICT services, bespoke training programs, and strategic guidance that helps them navigate the complexities of the modern digital landscape. Our mission is clear: to harness the power of technology to drive engagement, improve outcomes, and unlock the full potential of every individual and organisation we work with. We pride ourselves on a collaborative, forward-thinking culture where creativity, problem-solving, and measurable impact are highly valued. Our commitment to a remote-first approach not only allows us to attract top talent from diverse backgrounds but also fosters a flexible, inclusive, and results-oriented workplace where every team member feels supported and empowered to excel. Joining Hi-Impact means becoming part of a team that is passionate about making a real difference through technology.
Job Description
Are you an exceptionally organised, proactive, and detail-oriented individual with a genuine passion for supporting dynamic projects and a knack for ensuring seamless operations? Hi-Impact Consultancy is actively seeking a highly motivated Remote Project Support Assistant to join our growing and agile team. In this pivotal remote role, you will be instrumental in ensuring the smooth and efficient operation of a diverse portfolio of client and internal projects, from their initial conceptualisation and setup through to successful completion and post-project review. You will work in close collaboration with our experienced Project Managers, expert consultants, and valued clients, providing essential administrative, logistical, and communicative support that forms the backbone of our project success. This is an exciting and unique opportunity to contribute directly to impactful educational and technological initiatives, further develop your project management and coordination skills, and thrive within a flexible, fully remote, and supportive work environment. Your ability to effectively juggle multiple tasks, maintain meticulous records, communicate clearly and concisely, and anticipate needs will be absolutely crucial in helping us deliver exceptional results and consistently uphold our renowned high standards of service. We are looking for someone who takes initiative, is proficient and comfortable with a range of digital collaboration tools, and is eager to become an indispensable part of a vibrant, purpose-driven team committed to innovation and excellence.
Key Responsibilities
- Provide comprehensive administrative support to Project Managers, including scheduling meetings, managing calendars, and preparing presentations.
- Assist in the creation and maintenance of project documentation, such as project plans, risk registers, progress reports, and stakeholder communications.
- Monitor project timelines, track deliverables, and follow up with team members to ensure deadlines are met.
- Facilitate communication between project teams, clients, and third-party vendors, ensuring all parties are informed and aligned.
- Organise and minute virtual meetings, distributing action points and tracking their completion.
- Conduct research, gather data, and compile information to support project planning and decision-making.
- Assist with resource allocation, budget tracking, and invoice processing as required.
- Support the onboarding and offboarding of project personnel and manage access to project tools and systems.
Required Skills
- Minimum 1 year of experience in an administrative support or project coordination role.
- Proven proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and Google Workspace.
- Excellent written and verbal communication skills, with a keen eye for detail.
- Strong organisational and time management abilities, with the capacity to prioritise multiple tasks effectively.
- Ability to work independently and collaboratively in a remote team environment.
- Proactive problem-solving skills and a strong sense of initiative.
- Comfortable with virtual collaboration tools (e.g., Zoom, Microsoft Teams, Slack).
Preferred Qualifications
- A relevant degree or vocational qualification in Business Administration, Project Management, or a related field.
- Experience with project management software (e.g., Asana, Trello, Monday.com, Jira).
- Familiarity with the education technology sector or consultancy services.
- Certification in project management methodologies (e.g., PRINCE2 Foundation, CAPM).
Perks & Benefits
- Fully remote work environment, offering flexibility and work-life balance.
- Competitive salary package.
- Opportunities for professional development and continuous learning.
- A supportive and collaborative team culture.
- Access to the latest technology and digital tools.
- Pension scheme contribution.
- Regular virtual team social events.
How to Apply
Click on the application link below to submit your CV and a cover letter outlining your relevant experience, highlighting your passion for supporting project success, and explaining why you are an ideal fit for a remote role at Hi-Impact Consultancy.