About Company
Looking to launch your career in account management? Career.zycto offers a dynamic and supportive environment perfect for an Account Management Helper eager to learn and grow. We pride ourselves on fostering talent from the ground up, providing comprehensive training and mentorship. Our team in Mocuba is dedicated to excellence, serving a diverse client base and making a real impact in the local business community. You’ll be an integral part of a collaborative group, gaining hands-on experience and developing essential skills. Join us and contribute to our mission of delivering outstanding client service while building a strong foundation for your professional future.
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Job Description
Career.zycto is seeking a highly motivated and enthusiastic Account Management Helper to join our growing team in Mocuba, Zambezia Province. This is an exceptional entry-level opportunity for individuals passionate about building client relationships and contributing to successful business outcomes. As an Account Management Helper, you will play a crucial supporting role, working closely with experienced Account Managers to ensure our clients receive unparalleled service and attention.
In this dynamic position, you will gain invaluable hands-on experience across various facets of account management. Your day-to-day responsibilities will involve assisting with administrative tasks, preparing vital reports, organizing client data, and helping to coordinate client communications. This role is designed to be a stepping stone, offering a structured learning environment where you can develop a comprehensive understanding of client needs, sales cycles, and effective communication strategies. We are committed to nurturing your professional growth, providing the tools and guidance necessary to excel in the world of client services. If you are a proactive problem-solver with a keen eye for detail and a desire to make a tangible impact from day one, we encourage you to apply. This role is perfect for someone looking to launch a rewarding career in a supportive and forward-thinking organization. You will be instrumental in maintaining efficient operations that directly contribute to client satisfaction and long-term business success, setting a solid foundation for your professional journey within account management.
Key Responsibilities
- Provide administrative support to Account Managers, including scheduling meetings and managing correspondence.
- Assist in the preparation of client presentations, proposals, and regular performance reports.
- Maintain and update client databases and records with accurate information.
- Coordinate internal and external communications to ensure smooth information flow.
- Support the onboarding process for new clients, gathering necessary documentation.
- Conduct basic market research to aid account planning and strategy.
- Learn and apply best practices in client relationship management and customer service.
- Participate in team meetings and contribute to brainstorming sessions for client solutions.
Required Skills
- Excellent organizational and time management skills.
- Strong verbal and written communication abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- A proactive and eager-to-learn attitude.
- Exceptional attention to detail and accuracy.
- Ability to work effectively both independently and as part of a team.
- Basic problem-solving capabilities.
Preferred Qualifications
- High school diploma or equivalent; pursuing or holding a diploma/degree in Business Administration, Marketing, or a related field is a plus.
- Previous experience in customer service, retail, or a similar client-facing role (even informal).
- Familiarity with CRM software or willingness to learn quickly.
- Fluency in Portuguese (verbal and written) is highly advantageous.
Perks & Benefits
- Comprehensive on-the-job training and professional development programs.
- Dedicated mentorship from experienced Account Managers.
- Clear pathways for career growth and advancement within the company.
- A collaborative, supportive, and inclusive team environment.
- Competitive entry-level salary and benefits package.
- Opportunities to work with diverse local and regional businesses.
- Paid time off and public holidays.
How to Apply
Interested candidates are encouraged to apply by clicking the application link below. Please ensure your resume highlights any relevant experience or enthusiasm for client management. We look forward to reviewing your application and exploring how you can grow with Career.zycto.
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