About Company
Are you driven by achieving targets and connecting with people? Career.zycto, a dynamic and rapidly expanding firm in the UAE, offers an unparalleled opportunity for ambitious Telemarketing Agents to thrive. We empower our team members with cutting-edge tools and a supportive environment, focusing on professional growth and exceptional client service. Join a culture that celebrates success and innovation, where your voice directly contributes to our collective achievements. For Telemarketing Agents, Career.zycto is more than just a workplace; it’s a launchpad for your career, providing structured training, clear incentives, and a path for advancement. We believe in fostering a vibrant atmosphere where your communication skills can truly shine and make a tangible impact on our market presence.
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Job Description
Career.zycto is actively seeking a highly motivated and results-driven Telemarketing Agent to join our vibrant team in Al Ain, Abu Dhabi. This is an immediate start position for an individual passionate about sales, customer engagement, and achieving targets in a fast-paced environment. As a Telemarketing Agent, you will be the first point of contact for potential customers, responsible for introducing our innovative products and services, building rapport, and generating qualified leads. Your primary goal will be to engage prospective clients over the phone, effectively communicate value propositions, and set appointments for our sales team.
We are looking for someone with an exceptional phone presence, excellent persuasive skills, and a strong commitment to delivering outstanding customer service. You will play a crucial role in our growth strategy, contributing directly to our sales pipeline and market reach. The ideal candidate will be resilient, enthusiastic, and possess a natural ability to connect with people from diverse backgrounds. If you thrive on challenges, enjoy exceeding expectations, and are eager to make an immediate impact, Career.zycto offers a supportive platform for your success. Join us and become an integral part of a team dedicated to innovation and client satisfaction.
Key Responsibilities
- Conduct a high volume of outbound calls to prospective clients to introduce Career.zycto's products and services.
- Effectively communicate product features, benefits, and value propositions to generate interest and qualify leads.
- Utilize provided scripts and adapt communication styles to engage various customer segments.
- Maintain a detailed and accurate record of all call activities, customer interactions, and lead statuses in the CRM system.
- Achieve and exceed daily, weekly, and monthly targets for calls, lead generation, and appointment setting.
- Handle customer inquiries, provide basic information, and address initial concerns in a professional manner.
- Collaborate closely with the sales team to ensure a seamless handover of qualified leads and appointments.
- Stay informed about industry trends, competitor activities, and new product offerings.
- Participate in ongoing training and coaching sessions to enhance telemarketing skills and product knowledge.
Required Skills
- Proven experience (minimum 1 year) in telemarketing, telesales, or a customer-facing sales role.
- Exceptional verbal communication and active listening skills in English (Arabic is a significant advantage).
- Strong persuasion, negotiation, and objection-handling abilities.
- Results-oriented with a demonstrable track record of meeting or exceeding targets.
- Proficiency in using CRM software (e.g., Salesforce, HubSpot) and MS Office Suite.
- Ability to work independently and as part of a dynamic, target-driven team.
- High level of resilience, professionalism, and a positive attitude under pressure.
- Excellent time management and organizational skills.
Preferred Qualifications
- Bachelor's degree or Diploma in Business Administration, Marketing, or a related field.
- Experience working within the UAE market, with an understanding of local business etiquette.
- Multilingual proficiency (e.g., Arabic, Hindi, Urdu) to cater to a diverse client base.
- Previous experience in a specific industry relevant to Career.zycto's offerings (e.g., financial services, real estate, technology).
Perks & Benefits
- Competitive base salary complemented by an attractive commission structure based on performance.
- Comprehensive health insurance coverage.
- Generous paid annual leave.
- Continuous professional development and growth opportunities.
- Dynamic, collaborative, and supportive work environment.
- Access to state-of-the-art telemarketing tools and technology.
- Modern office facilities conveniently located in Al Ain.
- Employee recognition programs and team-building activities.
How to Apply
Interested candidates are encouraged to apply by clicking the ‘Application Link’ below. Please ensure your resume highlights relevant telemarketing or sales experience, detailing your achievements and target attainment. We look forward to reviewing your application and potentially welcoming you to our thriving team.
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