About Company
Passion for pristine environments and guest satisfaction drives our mission at Career.zycto. We are actively seeking a dedicated Hospitality Room Attendant to join our growing team. Our establishment prides itself on creating memorable experiences through immaculate presentation and unparalleled service. We cultivate a supportive and engaging workplace where your meticulous attention to detail and commitment to excellence are truly valued. Here, you’ll find opportunities for growth, a collaborative atmosphere, and the chance to directly contribute to our reputation for outstanding guest care. Join Career.zycto and become an essential part of a team where your hard work shines and makes a real difference.
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Job Description
Career.zycto invites applications for a meticulous and dedicated Hospitality Room Attendant to join our vibrant team in GRA Ilorin, Ilorin. This full-time position is absolutely crucial to maintaining the exceptionally high standards of cleanliness, order, and ultimately, guest satisfaction that define our esteemed establishment. As a Hospitality Room Attendant, you will not just be performing a job; you will be at the very heart of our daily operations, personally ensuring that every guest room and designated public area is presented with impeccable care and precision. Your diligent work will directly reflect our unwavering commitment to excellence and significantly contribute to creating a consistently welcoming, comfortable, and memorable environment for all our cherished guests.
This pivotal role encompasses much more than the fundamental tasks of cleaning; it’s intrinsically about crafting an unparalleled guest experience. You will be entrusted with the vital responsibility of meticulously preparing rooms for new arrivals, ensuring they sparkle with freshness and readiness. Furthermore, you will maintain the pristine condition of occupied rooms throughout our guests’ stays, anticipating their needs and responding promptly and courteously to any requests or inquiries. We are actively searching for an individual who possesses an immense sense of pride in their work, genuinely understands the subtle nuances of world-class hospitality, and is deeply committed to upholding the highest standards of hygiene, sanitation, and aesthetic presentation. You will become an integral part of a supportive and dynamic team, working collaboratively with housekeeping, front desk, and maintenance colleagues to ensure seamless operational efficiency and a consistently flawless guest journey from check-in to check-out.
At Career.zycto, we deeply value individuals who are not only reliable and efficient but also possess an unshakeable work ethic and a positive, ‘can-do’ attitude. If you are truly passionate about the fast-paced, rewarding world of the hospitality industry, thrive in an environment where your keen eye for detail is celebrated, and are eager to contribute significantly to a team that consistently makes a tangible difference in guest experiences, then Career.zycto is undoubtedly the ideal next step in your career journey. We pride ourselves on offering a stimulating and respectful work environment where your dedication and hard work are consistently recognized, and your professional growth is actively encouraged through ongoing training and development opportunities. Come be a vital part of our continued success story and help us to not only meet but consistently exceed the benchmarks in hospitality service right here in Ilorin.
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Key Responsibilities
- Clean and service assigned guest rooms and public areas according to established standards and procedures.
- Change bed linen and make beds, replenish towels and amenities, and restock supplies efficiently.
- Vacuum carpets, mop floors, dust all surfaces, and clean mirrors and windows to a high shine.
- Handle and dispose of waste and recyclables properly and in accordance with environmental guidelines.
- Report any maintenance issues, safety hazards, or damaged items promptly to supervision for swift resolution.
- Ensure all cleaning equipment and chemicals are used safely and stored correctly, adhering to safety protocols.
- Maintain a friendly, courteous, and professional demeanor towards guests and colleagues at all times.
- Respond to guest requests and inquiries efficiently, politely, and proactively, ensuring their comfort.
- Adhere strictly to all health, safety, and hygiene regulations and company policies.
- Assist with laundry and linen management tasks as required, maintaining inventory and orderliness.
Required Skills
- Proven experience of at least 1 year in a similar role within the hospitality industry.
- Strong attention to detail and a commitment to maintaining exceptionally high standards of cleanliness.
- Ability to work independently with minimal supervision and also effectively as part of a cohesive team.
- Good physical stamina and ability to perform tasks requiring lifting, bending, pushing, and pulling.
- Excellent time management and organizational skills, with the ability to prioritize tasks efficiently.
- Basic knowledge of cleaning chemicals and their safe usage, including understanding of COSHH principles.
- Reliable, punctual, and possess a strong, positive work ethic.
- Basic communication skills in English to interact effectively with guests and staff.
Preferred Qualifications
- High school diploma or equivalent educational background.
- Certification in Housekeeping, Hospitality, or a related field.
- Previous experience with hotel property management systems (PMS) for room status updates.
- Ability to converse comfortably in local languages (e.g., Yoruba, Hausa) in addition to English.
- A proactive and intuitive attitude towards anticipating guest needs and solving problems efficiently.
Perks & Benefits
- Competitive salary package commensurate with experience and dedication.
- Opportunities for professional development, training, and career advancement within the company.
- Supportive and collaborative work environment that values teamwork and individual contributions.
- Complimentary staff meals provided during shifts.
- Generous paid time off and observance of public holidays.
- Employee recognition programs to celebrate outstanding performance.
- Health and wellness initiatives to support employee well-being.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your resume highlights your relevant experience and skills for this role, emphasizing your dedication to hospitality. We look forward to reviewing your application and potentially welcoming you to the Career.zycto team.
