About Company
Cultivating exceptional dining experiences across Greater Manchester, Career.zycto prides itself on fostering talent within its diverse hospitality portfolio. For a Restaurant Supervisor, this means stepping into an environment where leadership is celebrated, innovation is encouraged, and your contributions directly shape our guest satisfaction and team success. We are dedicated to professional growth, offering a vibrant platform for ambitious individuals to thrive, lead, and make a tangible impact daily, ensuring every guest interaction is memorable and every service seamless.
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Job Description
Career.zycto is seeking a dynamic and dedicated Restaurant Supervisor to champion staff and service oversight at our vibrant establishment in Eccles, Manchester. This pivotal role requires a leader with a passion for hospitality, a keen eye for detail, and the ability to inspire a team to deliver unparalleled guest experiences. As a Restaurant Supervisor, you will be instrumental in the day-to-day operations, ensuring seamless service delivery, maintaining high standards of food and beverage quality, and fostering a positive, productive work environment. You’ll be the bridge between management and our front-line team, empowering staff, handling guest feedback with grace, and meticulously overseeing service flow. We are looking for an individual who thrives in a fast-paced setting, possesses exceptional problem-solving skills, and is committed to upholding our reputation for excellence. Join us and contribute to a culture where every meal is a memorable event and every guest leaves delighted by your leadership and dedication.
Key Responsibilities
- Supervise and coordinate the activities of restaurant staff, including servers, hosts, and support personnel.
- Oversee daily restaurant operations, ensuring smooth service flow and adherence to operational standards.
- Train new employees and provide ongoing coaching and development to existing team members.
- Monitor guest satisfaction, promptly addressing any concerns or complaints to ensure a positive dining experience.
- Manage staff schedules, breaks, and workflow to optimize efficiency and maintain adequate staffing levels.
- Ensure compliance with health, safety, and hygiene regulations, as well as company policies and procedures.
Required Skills
- Minimum 3 years of experience in a supervisory role within a busy restaurant or hospitality setting.
- Proven leadership abilities with a track record of motivating and managing a diverse team.
- Excellent communication and interpersonal skills, capable of interacting effectively with staff and guests.
- Strong organizational skills and the ability to multitask in a fast-paced environment.
- Proficiency in restaurant POS systems and basic computer applications.
- A genuine passion for food, beverage, and delivering outstanding customer service.
Preferred Qualifications
- NVQ Level 3 or equivalent qualification in Hospitality Management or a related field.
- First Aid certification or willingness to obtain one.
- Experience with inventory management and cost control in a restaurant context.
Perks & Benefits
- Competitive salary package with performance-based incentives.
- Opportunities for professional development and career advancement within our growing portfolio.
- A supportive and collaborative work environment where your contributions are valued.
- Employee dining discounts and other hospitality perks.
- Comprehensive training programs to enhance your leadership and industry skills.
How to Apply
If you are a driven and experienced Restaurant Supervisor ready to make a significant impact, we invite you to apply. Please click on the application link below to submit your CV and a brief cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you!
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