About Company
Ready to launch your career in a dynamic, supportive environment? Career.zycto is a rapidly growing enterprise dedicated to fostering talent and driving success through collaboration and innovation. We believe in empowering our team members from day one, providing the tools and mentorship needed to thrive. As an Entry Level Sales Support Representative, you’ll find a welcoming culture where your contributions are valued, and your professional development is a priority. Join us to build a foundational career path and make a tangible impact within a vibrant team.
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Job Description
Career.zycto is excited to announce an opening for a highly motivated and enthusiastic Entry Level Sales Support Representative to join our bustling team in Ajman. This is an exceptional opportunity for individuals eager to kickstart their professional journey in sales operations and business support. As a pivotal member of our sales department, you will play a crucial role in ensuring the smooth and efficient functioning of our sales processes, directly contributing to our overall success. This position is ideal for someone who is detail-oriented, possesses excellent communication skills, and has a strong desire to learn and grow within a fast-paced environment.
In this role, you will be the backbone of our sales team, providing essential administrative and operational support that allows our sales professionals to focus on client acquisition and relationship building. You will be responsible for handling inquiries, processing orders, maintaining accurate customer records, and preparing vital sales documentation. We are looking for a proactive individual who can anticipate needs, solve problems efficiently, and maintain a high level of professionalism in all interactions. Full training will be provided, making this the perfect stepping stone for a rewarding career in sales support and beyond. If you’re a quick learner with a positive attitude and a passion for helping others succeed, we encourage you to apply and become a valued part of the Career.zycto family.
Key Responsibilities
- Process sales orders accurately and efficiently, ensuring all necessary documentation is complete.
- Respond to customer and sales team inquiries via phone and email, providing timely and professional assistance.
- Maintain and update customer relationship management (CRM) systems with accurate client information and sales activities.
- Prepare sales reports, presentations, and proposals as requested by the sales management team.
- Coordinate with other departments (e.g., logistics, finance) to ensure seamless order fulfillment and customer satisfaction.
- Assist with the preparation of sales forecasts and budgets.
- Handle administrative tasks such as scheduling meetings, managing correspondence, and organizing sales materials.
- Support the sales team in achieving their targets by proactively identifying and resolving operational bottlenecks.
- Contribute to the continuous improvement of sales support processes and procedures.
Required Skills
- High school diploma or equivalent.
- Exceptional written and verbal communication skills in English.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong organizational skills and attention to detail.
- Ability to manage multiple tasks and prioritize effectively in a dynamic environment.
- Excellent interpersonal skills and a customer-centric attitude.
- Proactive problem-solving abilities and a willingness to take initiative.
- Ability to work both independently and as part of a collaborative team.
Preferred Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field is a plus.
- Previous experience in a customer service, administrative, or office support role (even if not sales-specific).
- Familiarity with CRM software (e.g., Salesforce, Zoho CRM).
- Proficiency in additional languages (e.g., Arabic, Hindi, Urdu) is an advantage.
Perks & Benefits
- Competitive entry-level salary and performance-based incentives.
- Comprehensive health insurance package.
- Opportunities for professional development and career advancement within the company.
- Access to ongoing training programs and mentorship.
- Paid time off and public holidays.
- A supportive, inclusive, and collaborative work environment.
- Employee wellness programs and team-building activities.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your resume highlights any relevant skills or experiences, even if not directly in a sales support role. We look forward to reviewing your application and potentially welcoming you to our team!
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