About Company
Pam Golding Properties is a leading independent real estate group globally, with a strong presence across South Africa and Africa. Established in 1976, we have built a reputation for excellence, integrity, and unparalleled service in the residential, commercial, and hospitality property sectors. Our East London office is a cornerstone of our operations in the Eastern Cape, serving a diverse client base with a comprehensive range of property services, including sales, rentals, and property management. We believe in fostering vibrant communities and ensuring the highest standards of living for residents in the properties we manage. Joining our team means becoming part of a legacy built on professionalism, innovation, and a passion for people and property.
Job Description
Are you a highly skilled and dedicated Maintenance Technician with a passion for ensuring residential properties are kept in impeccable condition? Pam Golding Properties in East London is seeking an experienced and proactive ‘Maintenance Technician – Residential Facility, Skilled’ to join our dynamic property management team. This critical role involves maintaining the structural integrity, operational efficiency, and aesthetic appeal of our managed residential facilities across East London. You will be the frontline support for residents, addressing maintenance requests promptly and efficiently, while also implementing preventative maintenance programs to minimize future issues and extend the lifespan of property assets.
We are looking for an individual who is not only technically proficient across multiple trades but also possesses excellent problem-solving skills, a strong work ethic, and an unwavering commitment to resident satisfaction. Your day-to-day will involve a diverse range of tasks, from routine inspections and minor fixes to more complex repairs that demand a comprehensive understanding of electrical systems, plumbing, carpentry, painting, HVAC basics, and general facility upkeep. The ideal candidate will be adept at diagnosing issues quickly, performing high-quality repairs, and maintaining accurate records of all work undertaken. Your ability to work independently, manage your time effectively, prioritize urgent tasks, and communicate clearly and courteously with both residents and property management will be paramount to your success. This is more than just a repair role; it’s an opportunity to contribute significantly to the comfort, safety, and peace of mind of our residents, upholding Pam Golding Properties’ esteemed reputation for quality and exceptional care within the vibrant East London community. If you thrive in a hands-on environment and take pride in your craftsmanship, we invite you to bring your expertise to our team and help us maintain our properties to the highest standards.
Key Responsibilities
- Perform routine and preventative maintenance on residential properties, including but not limited to electrical, plumbing, carpentry, painting, and HVAC systems.
- Respond promptly and courteously to maintenance requests from residents, diagnosing issues and performing necessary repairs efficiently.
- Conduct regular inspections of properties to identify and address potential maintenance issues before they escalate.
- Prepare vacant units for new tenants, ensuring they meet company standards for cleanliness, safety, and functionality.
- Manage and organize maintenance supplies and equipment, ensuring availability and proper use.
- Coordinate with external contractors for specialized repairs or projects when required, overseeing their work to ensure quality and adherence to schedules.
- Maintain accurate records of all maintenance activities, including work orders, repairs performed, and materials used.
- Adhere strictly to all health, safety, and environmental regulations and company policies.
- Provide emergency on-call support for critical maintenance issues outside of regular business hours on a rotational basis.
- Foster positive relationships with residents, demonstrating professionalism and a helpful attitude at all times.
Required Skills
- Minimum 3 years of proven experience in residential or commercial property maintenance.
- Demonstrable proficiency in multiple trades, including electrical, plumbing, carpentry, and painting.
- Basic knowledge of HVAC systems and general appliance repair.
- Strong problem-solving and diagnostic abilities.
- Excellent communication and interpersonal skills for interacting with residents and colleagues.
- Ability to work independently and manage time effectively to prioritize multiple tasks.
- Valid South African driver's license and own reliable transport.
- Physical ability to perform manual labour, lift heavy objects, and work in various weather conditions.
- Proficient in English (verbal and written).
Preferred Qualifications
- Relevant NQF Level 4 or 5 trade certificate (e.g., Electrical, Plumbing, Carpentry).
- First Aid and Basic Fire Fighting certification.
- Experience with property management software for work order management.
- Prior experience working within a formal property management company or residential complex.
Perks & Benefits
- Competitive salary package.
- Contribution to Medical Aid and Provident Fund.
- Generous annual leave.
- Opportunities for professional development and training.
- Supportive and collaborative team environment.
- Employee wellness programs.
- Company uniform and essential tools provided.
How to Apply
If you meet the above requirements and are eager to join a leading real estate group, we encourage you to apply. Please click on the application link below to submit your detailed CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application.