About Company
Seeking a dynamic environment where your dedication to service truly shines? Career.zycto champions seamless executive experiences, providing top-tier support for professional chauffeur operations. We’re an innovative force committed to excellence in every interaction, ensuring our clients receive unparalleled service. Joining our team means contributing to a culture that values precision, professionalism, and proactive support. For a chauffeur services assistant, Career.zycto offers a structured yet collaborative setting, fostering growth and recognizing your pivotal role in maintaining our high standards. Be part of a company that prioritizes quality and respects your contributions to sophisticated client journeys.
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Job Description
Career.zycto is seeking a highly organized and detail-oriented Chauffeur Services Assistant to join our dedicated team in Kerrisdale, Vancouver. In this pivotal support role, you will be instrumental in ensuring the smooth and efficient operation of our premium chauffeur services, which cater to discerning clients requiring reliable and luxurious transportation. You will work closely with our team of professional chauffeurs, clients, and administrative staff to coordinate schedules, manage vehicle logistics, and uphold the highest standards of service excellence. This role requires someone with exceptional communication skills, a proactive approach to problem-solving, and a commitment to providing an unparalleled client experience. If you thrive in a fast-paced environment and are passionate about contributing to a luxury service operation, we encourage you to apply. Your daily tasks will be diverse, ranging from scheduling adjustments and client communications to vehicle preparation oversight and administrative support, all while maintaining the discretion and professionalism expected in high-end service. This is an excellent opportunity to grow your career within a company that values its employees and their contribution to client satisfaction.
Key Responsibilities
- Assist in the scheduling and dispatching of chauffeurs for client bookings, managing real-time adjustments as needed.
- Communicate effectively with clients to confirm bookings, address inquiries, and ensure their specific preferences are met.
- Coordinate with vehicle maintenance providers to ensure the fleet is immaculately presented and mechanically sound for all assignments.
- Prepare trip itineraries, including route planning, traffic monitoring, and special instructions for chauffeurs.
- Manage administrative tasks such as booking confirmations, expense tracking, and record keeping for services rendered.
- Monitor chauffeur punctuality and adherence to service standards, providing support as necessary to overcome logistical challenges.
- Handle client feedback and resolve any service-related issues promptly and professionally to maintain high satisfaction levels.
- Assist in maintaining inventory of vehicle amenities and ensuring all vehicles are stocked appropriately for client comfort.
Required Skills
- Minimum 1 year of experience in a support or administrative role, preferably within hospitality, transportation, or luxury service.
- Exceptional organizational and time management skills with the ability to multitask effectively.
- Strong verbal and written communication skills in English.
- Proficiency in using scheduling software and Microsoft Office Suite (Word, Excel, Outlook).
- Demonstrated ability to work independently and as part of a team.
- Valid Class 5 driver's license with a clean driving record.
- Customer service-oriented mindset with a keen eye for detail.
Preferred Qualifications
- Post-secondary education in hospitality management, business administration, or a related field.
- Familiarity with Vancouver roadways and traffic patterns.
- Experience with CRM systems and dispatching software.
Perks & Benefits
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement within a growing company.
- A supportive and collaborative work environment.
- Contribution to a luxury service brand known for excellence.
- Paid time off and holiday benefits.
- Employee wellness programs.
How to Apply
Interested candidates are invited to submit their resume and a cover letter outlining their qualifications and experience. Please click on the application link below to apply for the job.
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