About Company
Ready to launch your IT career in a dynamic environment? Career.zycto is a rapidly growing recruitment partner dedicated to connecting ambitious talent with pioneering organizations across the Middle East. We pride ourselves on identifying potential and fostering growth, providing unparalleled opportunities for individuals eager to make their mark in the tech landscape. Joining us means gaining exposure to cutting-edge technologies and collaborating with industry leaders from day one. This role offers the perfect foundation for an aspiring Network Support Trainee to learn, develop, and excel within a supportive, forward-thinking framework designed for success.
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Job Description
Are you an aspiring IT professional eager to kick-start your career in network support? Career.zycto is thrilled to partner with a leading pharmaceutical company, Julphar, to seek a highly motivated and technically curious individual for an immediate opening as a Network Support Trainee. This entry-level position is an incredible opportunity to dive deep into the world of enterprise networking, learn from seasoned professionals, and gain hands-on experience in a fast-paced corporate environment. You’ll be instrumental in ensuring the smooth operation and optimal performance of critical network infrastructure, supporting a range of technologies that underpin daily business operations. We are looking for someone with a foundational understanding of IT principles, a strong desire to learn, and excellent problem-solving abilities. If you’re passionate about technology, eager to contribute, and ready to build a robust skill set that will define your future in IT, we encourage you to apply. This role offers structured learning pathways and mentorship, designed to transition you from trainee to a capable network support specialist.
Key Responsibilities
- Assist in monitoring network performance, identifying potential issues, and escalating problems to senior engineers.
- Support the installation, configuration, and maintenance of network hardware (routers, switches, firewalls) and software.
- Perform basic troubleshooting of network connectivity issues for end-users, ensuring minimal disruption.
- Document network configurations, procedures, and troubleshooting steps accurately and thoroughly.
- Learn and apply best practices for network security, data integrity, and system backups.
- Collaborate with the IT team to resolve incidents and fulfill service requests related to network infrastructure.
- Participate in training sessions and workshops to enhance knowledge of networking protocols (TCP/IP, DNS, DHCP), LAN/WAN technologies, and operating systems.
- Contribute to maintaining an up-to-date inventory of network assets and related documentation.
Required Skills
- Basic understanding of computer networking concepts (TCP/IP, LAN/WAN).
- Familiarity with Windows operating systems and Microsoft Office Suite.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- High level of motivation, eagerness to learn, and a proactive attitude.
- Ability to work effectively in a team-oriented environment.
- Fluent in English (written and spoken).
Preferred Qualifications
- Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field (or currently pursuing).
- Any relevant IT certifications (e.g., CompTIA A+, Network+, CCNA entry-level modules).
- Prior experience with IT support or help desk roles (even internships or volunteer work).
- Knowledge of network security fundamentals.
Perks & Benefits
- Competitive trainee salary package.
- Comprehensive health insurance.
- Structured training and mentorship program.
- Opportunities for professional development and certification sponsorship.
- Dynamic and supportive work environment.
- Exposure to advanced networking technologies in a global enterprise.
- Annual leave and public holidays.
- Career progression opportunities within a leading organization.
How to Apply
Interested candidates are encouraged to apply directly by clicking on the application link below. Please ensure your resume highlights any relevant coursework, projects, or foundational IT knowledge.
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