About Company
Launch your career in a dynamic and supportive healthcare environment with Career.zycto. We are a forward-thinking organization dedicated to optimizing healthcare operations and patient experiences through innovative solutions and dedicated talent. For individuals eager to make a tangible impact right from the start, our team offers unparalleled opportunities for growth, mentorship, and skill development. Join us and become a vital part of a team that values precision, compassion, and continuous improvement, shaping the future of healthcare administration in Singapore.
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Job Description
Are you looking to kickstart your career in the dynamic healthcare sector? Career.zycto invites passionate and detail-oriented individuals to join our team as a Healthcare Admin Support. This entry-level role is perfect for someone eager to learn the foundational aspects of healthcare administration, providing essential support that directly contributes to seamless patient care and efficient clinic operations. You will be at the heart of our daily activities, ensuring everything runs smoothly from patient intake to record management. We believe in nurturing talent and providing a supportive environment where you can develop valuable skills, understand the intricate workings of a healthcare facility, and grow professionally within a respected organization. If you possess excellent organizational abilities, a keen eye for detail, and a genuine desire to make a difference in people’s lives through administrative excellence, we encourage you to apply. This is more than just a job; it’s an opportunity to build a meaningful career path in an industry that truly matters, supported by a team dedicated to your success and professional development.
Key Responsibilities
- Manage patient registration, scheduling appointments, and handling cancellations or reschedules efficiently.
- Maintain accurate and confidential patient records, both digital and physical, ensuring compliance with data protection policies.
- Act as the primary point of contact for patient inquiries, answering phone calls, responding to emails, and providing excellent customer service.
- Assist with administrative tasks such as preparing billing statements, processing insurance claims, and managing general office supplies.
- Ensure the reception and waiting areas are tidy, welcoming, and well-organized for patients and visitors.
- Support medical professionals and other staff with various administrative duties, contributing to overall clinic efficiency.
- Perform data entry tasks accurately and promptly into healthcare management systems.
Required Skills
- Exceptional verbal and written communication skills in English.
- Strong organizational and multitasking abilities with a keen eye for detail.
- Proficiency in basic computer applications, including Microsoft Office Suite (Word, Excel, Outlook).
- A proactive and positive attitude with a strong eagerness to learn and adapt.
- Demonstrated ability to work effectively and collaboratively within a team environment.
- Excellent customer service skills with a compassionate and patient-centric approach.
Preferred Qualifications
- Prior experience (even voluntary or internship) in an administrative, clerical, or customer service role.
- Familiarity with medical terminology or a strong willingness to rapidly acquire this knowledge.
- Basic understanding of healthcare operations or an eagerness to learn about the industry.
- Possession of a Diploma or GCE 'O' Level certificate.
Perks & Benefits
- Comprehensive medical and dental insurance coverage.
- Structured training and professional development programs.
- Mentorship from experienced healthcare administrators.
- A supportive, collaborative, and inclusive work culture.
- Clear pathways for career advancement within the organization.
- Generous annual leave and paid time off benefits.
- Employee wellness initiatives and healthy work-life balance emphasis.
How to Apply
Interested candidates are invited to click on the application link below to submit their resume and a brief cover letter outlining their interest in a healthcare administrative career. We look forward to reviewing your application!
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