About Company
Step into the vibrant world of hospitality with Career.zycto! We’re a dynamic organization deeply committed to nurturing talent and delivering exceptional experiences across our diverse range of services. For an enthusiastic individual taking their first steps in the service industry, Career.zycto offers an unparalleled environment to learn, grow, and truly shine. We pride ourselves on fostering a supportive team culture where every voice is heard, and dedication is celebrated. If you’re seeking a place where passion for service meets professional development, look no further. Your journey in hospitality begins here, with a team dedicated to your success.
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Job Description
Are you a high-energy individual passionate about delivering exceptional service and eager to kickstart your career in the dynamic hospitality industry? Career.zycto is seeking enthusiastic and dedicated Waitstaff Assistants to join our vibrant team in Bukit Ho Swee, Singapore. This entry-level position is perfect for those who are new to the world of food and beverage service, offering a fantastic opportunity to learn the ropes from experienced professionals in a supportive and fast-paced environment. No prior experience is required – just a positive attitude and a willingness to learn!
As a Waitstaff Assistant, you will be an integral part of our service team, working closely with our senior waitstaff to ensure a seamless and delightful dining experience for our valued guests. Your primary role will involve assisting with various front-of-house operations, from setting up tables with precision to maintaining the cleanliness and orderliness of our dining areas. You’ll gain hands-on experience in customer interaction, learning the art of anticipating guest needs and contributing to a welcoming atmosphere. This role is a foundation builder, providing you with practical skills and insights into the daily operations of a thriving service establishment.
We believe in nurturing talent and providing a clear pathway for professional growth. This role offers comprehensive on-the-job training, allowing you to quickly develop essential hospitality skills, including effective communication, efficient service delivery, and problem-solving. You’ll learn about different menu items, beverage pairings, and the intricacies of high-quality food presentation, all while working alongside a collaborative and friendly team. Our commitment to your development extends beyond basic training; we aim to equip you with the knowledge and confidence to advance within the hospitality sector. If you possess a positive attitude, a strong work ethic, excellent interpersonal skills, and a genuine desire to serve, Career.zycto provides the perfect platform to transform your potential into a successful career. Join us and become a crucial part of a team that prides itself on excellence, innovation, and creating memorable moments for every guest. We foster an environment where teamwork, respect, and a passion for service are at the core of everything we do. Your journey towards a rewarding career in hospitality starts right here.
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Key Responsibilities
- Assist senior waitstaff in providing excellent customer service.
- Set up dining tables with appropriate cutlery, glassware, and linens.
- Clear tables efficiently after guests depart and reset for new arrivals.
- Deliver food and beverages to tables accurately and promptly.
- Maintain cleanliness and organization of the dining area and service stations.
- Assist with basic food preparation tasks such as plating desserts or preparing garnishes.
- Replenish condiments, napkins, and other table supplies.
- Learn and memorize menu items, daily specials, and beverage offerings.
- Adhere to all food safety and hygiene standards.
- Respond to guest inquiries and requests in a polite and helpful manner.
Required Skills
- Strong positive attitude and willingness to learn.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced team environment.
- Basic English communication skills.
- Good physical stamina and ability to stand for extended periods.
- Punctual and reliable with a strong work ethic.
- Customer-centric mindset.
Preferred Qualifications
- Secondary school education or equivalent.
- Prior experience in any customer service role (e.g., retail, fast food) is a plus.
- Basic understanding of food and beverage service principles.
- Ability to communicate in an additional local language (e.g., Mandarin, Malay, Tamil).
Perks & Benefits
- Competitive entry-level salary.
- Comprehensive on-the-job training and development programs.
- Opportunities for career advancement within the company.
- Staff meals/meal allowances.
- Vibrant and supportive team environment.
- Uniform provided.
- Employee recognition programs.
- Health and wellness benefits.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your resume highlights any relevant experience or your enthusiasm for the hospitality sector. We look forward to reviewing your application and potentially welcoming you to our team.
