About Company
Career.zycto is a dynamic and evolving technology firm dedicated to securing digital futures. We champion innovation and provide cutting-edge cybersecurity solutions that protect businesses from emerging threats. For an aspiring Cybersecurity Support Assistant, joining Career.zycto offers an unparalleled opportunity to kickstart a rewarding career. You’ll thrive in an environment that fosters continuous learning, mentorship, and practical application of your skills, making us the perfect launchpad for your professional journey in cybersecurity. We empower our team to make a real impact from day one.
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Job Description
This is a critical entry-level opportunity for an enthusiastic and detail-oriented individual looking to launch their career in the vital field of cybersecurity. As a Cybersecurity Support Assistant at Career.zycto, you will be an integral part of our dedicated security operations team, providing essential first-line support to ensure the continuous protection of our clients’ digital assets. You’ll gain hands-on experience with real-world security challenges, learning directly from experienced professionals. This role is perfect for someone with a foundational understanding of IT principles who is eager to specialize in cybersecurity, develop problem-solving skills, and contribute meaningfully to a secure digital ecosystem. You will be instrumental in identifying, escalating, and resolving basic security incidents, maintaining security documentation, and supporting the implementation of security protocols. We are committed to fostering your growth, providing the training and resources necessary to evolve your expertise within our rapidly expanding organization. If you are passionate about technology, possess a strong desire to learn, and are committed to maintaining the highest standards of digital security, we invite you to embark on this exciting journey with us in Senja.
Key Responsibilities
- Provide first-line technical support for cybersecurity-related queries and issues, primarily via email and ticketing system.
- Monitor security alerts and dashboards, escalating suspicious activities or potential threats to senior analysts.
- Assist in the documentation of security incidents, resolutions, and best practices.
- Perform routine security checks and verify compliance with established security policies.
- Support users with security tool installations, configurations, and troubleshooting (e.g., antivirus, MFA).
- Participate in security awareness training initiatives for internal staff.
- Maintain accurate records of security assets and configurations.
- Collaborate with IT and other departments to ensure seamless security integration.
Required Skills
- Basic understanding of networking concepts (TCP/IP, DNS, firewalls).
- Familiarity with operating systems (Windows, Linux).
- Strong problem-solving abilities and attention to detail.
- Excellent communication skills, both written and verbal.
- Ability to work effectively in a team environment.
- Proficiency in using productivity software (e.g., Microsoft Office Suite).
- A strong desire to learn and grow in the cybersecurity field.
Preferred Qualifications
- Diploma or Nitec in Information Technology, Cybersecurity, Computer Science, or a related field.
- Relevant certifications (e.g., CompTIA A+, Network+, Security+).
- Prior experience in a technical support role, even if unpaid or informal.
- Exposure to Security Information and Event Management (SIEM) tools.
Perks & Benefits
- Comprehensive health and wellness benefits.
- Opportunities for professional development and cybersecurity certifications.
- Mentorship program with experienced cybersecurity professionals.
- Dynamic and collaborative work environment.
- Access to cutting-edge security technologies and tools.
- Team-building activities and social events.
- Conveniently located in Senja with excellent public transport access.
How to Apply
Interested candidates are encouraged to apply by clicking the application link below. Please ensure your resume highlights any relevant IT experience, coursework, or personal projects that demonstrate your passion for cybersecurity. We look forward to reviewing your application and potentially welcoming you to the Career.zycto family.
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