About Company
Searching for a career path where your dedication to service is truly valued? Career.zycto excels at connecting passionate hospitality professionals with exceptional opportunities that foster growth and reward commitment. We understand the unique dynamics of the resort industry and are dedicated to placing individuals in environments where their talents shine and their contributions make a real difference. Partner with us to discover fulfilling roles, like this one with provided accommodation, that align perfectly with your career aspirations in dynamic, supportive settings. Your journey towards a rewarding hospitality career starts here.
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Job Description
Are you a passionate, service-oriented individual with a keen eye for detail, ready to embark on a fulfilling career in a vibrant resort setting? Career.zycto is thrilled to recruit dedicated Resort Hospitality Staff on behalf of an esteemed client located in the picturesque Bariga, Lagos. This is a unique opportunity for individuals committed to delivering exceptional guest experiences in a dynamic and supportive environment, with the added benefit of on-site accommodation provided to ensure your comfort and convenience.
In this multifaceted role, you will be an integral part of a team dedicated to ensuring every guest’s stay is memorable and seamless. Our client’s resort prides itself on creating a luxurious and welcoming atmosphere, and your contributions will be crucial in maintaining these high standards. You will have the chance to apply your skills across various aspects of resort operations, from ensuring the immaculate presentation of guest rooms and public areas to providing courteous and efficient service in dining and recreational facilities. This position is ideal for those who thrive in a fast-paced setting, enjoy interacting with a diverse clientele, and are eager to grow within the hospitality industry.
We are seeking individuals who possess a natural warmth, an unwavering commitment to guest satisfaction, and a proactive approach to problem-solving. While specific prior experience in a resort setting is a plus, we are also keen to hear from enthusiastic candidates with a strong work ethic and transferable customer service skills who are eager to learn and adapt. The provided accommodation simplifies your daily commute and integrates you into the vibrant community of resort staff, fostering a strong sense of teamwork and camaraderie. This role offers not just a job, but a pathway to a rewarding career where your efforts are recognized, and your professional development is encouraged. Join us in shaping unforgettable experiences for our guests, making their time with us truly exceptional.
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Key Responsibilities
- Ensure the highest standards of cleanliness and order in guest rooms, common areas, and back-of-house facilities.
- Respond promptly and courteously to guest inquiries, requests, and concerns, striving to exceed expectations.
- Assist with food and beverage service, including setting tables, serving meals, clearing dishes, and maintaining dining areas.
- Support front desk operations, including guest check-ins/check-outs, luggage handling, and providing local information.
- Monitor and report any maintenance issues, safety hazards, or security concerns to appropriate departments immediately.
- Collaborate effectively with team members across various departments to ensure seamless resort operations.
- Adhere strictly to all health, safety, and hygiene standards and regulations within the resort.
- Participate in staff training and development programs to enhance skills and service delivery.
Required Skills
- Exceptional customer service and interpersonal communication skills.
- Strong attention to detail and a proactive approach to tasks.
- Ability to work efficiently both independently and as part of a team.
- Flexibility to work varied shifts, including evenings, weekends, and holidays.
- Physical stamina and ability to stand for long periods and lift moderate weights.
- A positive attitude, strong work ethic, and a genuine passion for hospitality.
- Basic understanding of hygiene and safety protocols.
Preferred Qualifications
- Previous experience in a hotel, resort, or customer service-intensive environment.
- Hospitality-related certificate, diploma, or relevant vocational training.
- Familiarity with local culture and attractions in Lagos, Nigeria.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite).
Perks & Benefits
- On-site accommodation provided, reducing living expenses and commute time.
- Competitive monthly salary with potential for performance-based incentives.
- Opportunities for professional development and career advancement within the hospitality sector.
- Daily meal provisions during shifts.
- A supportive and collaborative work environment.
- Access to resort amenities and facilities (staff specific conditions apply).
- Comprehensive health and wellness support programs.
How to Apply
To apply for this exciting Resort Hospitality Staff position with accommodation provided, please click on the application link below. We encourage all qualified and enthusiastic candidates to submit their application promptly. Your journey towards a rewarding hospitality career starts here!
