About Company
Career.zycto is rapidly expanding its footprint within the dynamic IT landscape, offering unparalleled opportunities for driven individuals. We are committed to nurturing emerging talent, providing a robust platform where innovation meets practical application. Our collaborative environment is specifically designed for a Network Support Trainee to thrive, learn from seasoned professionals, and contribute to cutting-edge projects. Join us to kickstart your career with comprehensive training and become an integral part of a team dedicated to technological excellence and continuous growth. We empower our people to shape the future of connectivity.
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Job Description
Are you passionate about technology and eager to launch your career in network support? Career.zycto is seeking a highly motivated and enthusiastic Network Support Trainee to join our vibrant team in the Abu Dhabi Airport Free Zone. This is an exceptional entry-level opportunity for individuals with foundational IT knowledge who are ready to dive into the practical aspects of network administration and support within a dynamic corporate environment.
As a Network Support Trainee, you will embark on a structured learning journey, working alongside experienced network engineers and IT professionals. Your role will be critical in assisting with the day-to-day operations and maintenance of our robust network infrastructure, ensuring seamless connectivity and optimal performance for our internal and external stakeholders. This position offers hands-on experience in troubleshooting network issues, configuring devices, and providing essential technical assistance.
We understand that everyone starts somewhere, which is why we’ve designed this trainee program to provide comprehensive mentorship and training. You’ll gain invaluable insights into various networking protocols, security practices, and system monitoring tools. This role is perfect for someone who is a quick learner, possesses strong problem-solving abilities, and is committed to continuous professional development. If you’re looking for a career that offers growth, challenge, and the chance to make a real impact, Career.zycto is the place for you. We foster an inclusive culture where your ideas are valued, and your potential is limitless. Prepare to build a solid foundation for a successful career in network support and beyond.
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Key Responsibilities
- Assist senior network engineers in monitoring network performance and identifying potential issues.
- Provide first-level technical support for network-related queries and incidents, escalating complex problems as needed.
- Help with the installation, configuration, and maintenance of network hardware and software.
- Participate in documenting network configurations, troubleshooting procedures, and IT inventory.
- Conduct basic network troubleshooting, including connectivity tests and device health checks.
- Learn to manage user accounts, permissions, and access controls within network systems.
- Support the implementation of network security measures under guidance.
- Collaborate with other IT teams to ensure smooth operation of integrated systems.
- Stay updated with the latest networking technologies and industry best practices.
Required Skills
- Basic understanding of networking concepts (TCP/IP, LAN, WAN)
- Familiarity with Windows operating systems
- Strong problem-solving and analytical skills
- Excellent verbal and written communication abilities
- Eagerness to learn and a proactive attitude
- Ability to work effectively in a team environment
- Attention to detail and organizational skills
Preferred Qualifications
- Diploma or certification in Information Technology, Computer Science, or a related field
- CompTIA A+ or Network+ certification (or working towards one)
- Familiarity with command-line interfaces
- Basic knowledge of network security principles
- Prior exposure to IT help desk or support environments (academic or volunteer)
Perks & Benefits
- Comprehensive mentorship and training program
- Opportunity for professional development and certifications
- Dynamic and supportive work environment
- Health and wellness programs
- Annual leave and public holidays
- Opportunity to work with cutting-edge technologies
- Career progression opportunities within the company
- Relocation assistance (if applicable)
How to Apply
Interested candidates are encouraged to apply by clicking the application link below. Please ensure your CV highlights any relevant coursework, projects, or foundational IT experience. We look forward to reviewing your application and exploring how you can grow with Career.zycto.
