About Company
Leading the charge in talent transformation, Career.zycto is a dynamic and forward-thinking organization dedicated to shaping the future of professional growth across diverse sectors. For a Director of Learning & Development, this presents an unparalleled opportunity to architect, scale, and revolutionize our global learning initiatives from the ground up. We cultivate a culture of relentless improvement where your strategic insights will directly influence employee engagement, elevate performance standards, and define career trajectories. Join a team where your expertise is not just valued, but essential, and your passion for fostering professional excellence finds its perfect match in our commitment to innovation and leadership.
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Job Description
Career.zycto is actively seeking an accomplished and visionary Director of Learning & Development to spearhead our talent enhancement strategies based in Gwanda, Matabeleland South Province. This pivotal senior leadership role is perfectly suited for an individual with a robust and proven track record of designing, implementing, and evaluating highly impactful learning programs that consistently drive organizational performance and cultivate a vibrant culture of continuous growth and development. As our Director, you will be absolutely instrumental in proactively identifying critical skill gaps, developing comprehensive and engaging training curricula, and strategically leveraging cutting-edge, innovative learning methodologies to ensure our entire workforce remains exceptionally competitive, highly engaged, and consistently prepared for future challenges and opportunities. You will report directly to senior leadership, fostering close and collaborative relationships with all departmental heads to meticulously align all L&D initiatives with our overarching business objectives and strategic vision.
Your mandate in this influential position will extend significantly beyond the scope of traditional training paradigms. We are specifically looking for a leader who can champion a truly proactive and forward-thinking approach to learning, enthusiastically embracing new technologies, advanced adult learning principles, and creative instructional design techniques to architect deeply engaging and highly effective development pathways. This comprehensive responsibility will encompass everything from bespoke leadership development programs and specialized technical skills training to essential soft skills enhancement and robust career progression frameworks designed for all employee levels. You will hold ultimate responsibility for overseeing the entire learning lifecycle, encompassing meticulous needs assessment, innovative content creation, flawless program delivery, rigorous impact measurement, and continuous, data-driven improvement. Success in this demanding role demands not only a sophisticated strategic mindset but also a hands-on, meticulous approach to program management, astute vendor selection, and diligent budget oversight. Furthermore, you will be tasked with building, mentoring, and inspiring a high-performing team of L&D professionals, fostering their individual growth, and ensuring the consistently high-quality execution of all programs. This represents an exceptionally exciting opportunity to make a profound and lasting impact on our organizational capabilities and unlock the full potential of our employees within a dynamic, rapidly evolving, and high-growth environment.
Key Responsibilities
- Develop, articulate, and execute a comprehensive, future-oriented learning and development strategy meticulously aligned with Career.zycto's overarching organizational goals and anticipated future workforce needs.
- Lead the entire process of design, innovative development, and seamless delivery of diverse training programs across a multitude of modalities including e-learning, blended learning, interactive workshops, and one-on-one coaching.
- Conduct thorough and data-driven needs assessments to accurately identify critical skill gaps and key performance improvement areas across all departments and employee levels.
- Strategically manage the L&D budget, ensuring the most cost-effective allocation of resources and consistently maximizing the return on investment for all learning initiatives.
- Rigorously evaluate the effectiveness and measurable impact of all learning programs utilizing relevant key performance indicators and robust feedback mechanisms; continuously refine and optimize programs based on analytical results.
- Actively research, pilot, and seamlessly integrate new learning technologies, innovative tools, and cutting-edge methodologies to significantly enhance the learning experience and expand reach.
- Oversee and strategically manage all vendor relationships pertaining to external training programs, content development, and learning platforms.
- Recruit, mentor, coach, and professionally develop a high-performing L&D team, fostering a vibrant culture of continuous excellence, collaboration, and professional growth.
- Collaborate extensively and effectively with senior leadership and departmental heads to ensure all L&D initiatives directly support and advance strategic business objectives.
- Proactively establish, champion, and embed a pervasive culture of continuous learning, knowledge sharing, and intellectual curiosity throughout the entire organization.
- Ensure all L&D activities and programs consistently comply with relevant industry standards, best practices, and all applicable regulatory requirements.
Required Skills
- Master's degree in Human Resources, Organizational Development, Education, or a closely related field.
- Minimum of 9 years of progressive professional experience in Learning & Development, with at least 3 years specifically in a leadership or director-level role.
- Demonstrated expertise and deep understanding of instructional design principles, curriculum development methodologies, and advanced adult learning theories.
- Exceptional project management skills with a proven ability to successfully manage multiple complex initiatives simultaneously from conception to completion.
- Proficiency with Learning Management Systems (LMS) administration and various e-learning authoring tools.
- Outstanding written and verbal communication, compelling presentation, and superior interpersonal skills.
- Proven ability to collaborate effectively and build strong relationships with all levels of an organization, from front-line employees to executive leadership.
- Strategic thinking capabilities coupled with a data-driven, analytical approach to program evaluation and continuous improvement.
Preferred Qualifications
- Relevant professional certification in HR (e.g., SHRM-CP, SHRM-SCP) or L&D (e.g., CPTD, ATD).
- Prior experience working within a fast-paced, high-growth, or startup environment.
- Familiarity with contemporary talent management software and sophisticated performance appraisal systems.
- Extensive experience in leading significant change management and broader organizational development initiatives.
- Demonstrated experience working in a multinational or culturally diverse organizational environment.
Perks & Benefits
- Highly competitive salary package complemented by performance-based bonuses.
- Comprehensive health, dental, and vision insurance coverage for you and your family.
- Generous paid time off policy and observance of all national public holidays.
- Significant opportunities for continuous professional development and advanced continuing education.
- A dynamic, collaborative, and highly supportive work environment with a strong emphasis on innovation.
- The unique opportunity to directly contribute to shaping the future talent landscape of a rapidly growing and impactful organization.
How to Apply
Interested candidates are cordially invited to submit their comprehensive application by clicking the secure link provided below. Please ensure your detailed resume and a compelling cover letter, distinctly outlining your relevant experience and visionary approach to Learning & Development, are both attached.
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