About Company
Career.zycto is redefining efficiency in healthcare administration, connecting top talent with vital roles that drive operational excellence. We believe in nurturing growth and providing an environment where your contributions directly impact patient care through meticulous record-keeping. For an entry-level Medical Records Clerk, this means stepping into a supportive team dedicated to accuracy and professional development within a dynamic, essential sector. Join us and embark on a meaningful career path, shaping the future of health information management in Singapore.
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Job Description
Are you detail-oriented, organized, and ready to kickstart your career in the healthcare sector? Career.zycto is seeking a dedicated Medical Records Clerk for an entry-level position to join our dynamic team in Singapore’s bustling Airport Logistics Park. This is an exceptional opportunity for individuals passionate about contributing to the efficiency and accuracy of medical information management without prior direct experience. We are committed to providing comprehensive training and fostering a supportive environment where you can learn, grow, and make a tangible difference.
As a Medical Records Clerk, you will play a crucial role in maintaining the integrity and accessibility of patient health information. Your daily tasks will involve meticulous handling of sensitive data, ensuring compliance with strict privacy regulations, and supporting the smooth operation of our administrative processes. This position is ideal for someone with strong organizational skills, a keen eye for detail, and a desire to work in a fast-paced yet rewarding environment. You will be instrumental in the secure storage, retrieval, and updating of medical records, which are fundamental to quality patient care and operational efficiency.
This role offers invaluable exposure to the intricacies of healthcare administration, providing a solid foundation for future career advancement within the medical field. You will interact with various departments, learning about different aspects of healthcare operations. At Career.zycto, we value precision, dedication, and a proactive approach. We understand that medical records are more than just documents; they are a vital component of patient safety and care coordination. If you are eager to learn, committed to excellence, and looking for an entry point into a professional healthcare setting, we encourage you to apply and become a valued member of our team where your attention to detail truly matters.
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Key Responsibilities
- Organize and maintain medical records, ensuring accuracy and completeness in both physical and electronic formats.
- File, retrieve, and scan patient information in compliance with established procedures.
- Process requests for medical records, strictly adhering to confidentiality and privacy guidelines (e.g., PDPA).
- Assist with accurate data entry and updating of patient demographic and clinical information into relevant systems.
- Ensure proper indexing, archiving, and destruction of medical documents according to retention policies.
- Communicate effectively and professionally with healthcare professionals, patients, and administrative staff regarding record inquiries.
- Participate in quality control activities to maintain high standards of record management and data integrity.
- Handle telephone and email inquiries in a professional and courteous manner.
- Support general administrative tasks as required by the department.
Required Skills
- Strong organizational and time management skills.
- Exceptional attention to detail and accuracy.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite, email, data entry systems).
- Ability to handle sensitive information with utmost confidentiality and discretion.
- Excellent verbal and written communication and interpersonal skills.
- Ability to work independently and collaboratively as part of a team.
- High school diploma or equivalent.
- Eagerness to learn and adapt to new systems, procedures, and healthcare regulations.
Preferred Qualifications
- Prior experience in an administrative, clerical, or office support role (not necessarily medical).
- Familiarity with basic medical terminology.
- Basic understanding of data privacy regulations (e.g., Singapore's Personal Data Protection Act – PDPA).
- Relevant certification in office administration or medical secretarial work.
Perks & Benefits
- Comprehensive on-the-job training and mentorship program to support your professional development.
- Clear opportunities for career growth and advancement within the dynamic healthcare sector.
- A supportive, collaborative, and inclusive work environment.
- Competitive entry-level salary and an attractive benefits package.
- Convenient access to public transport within the Airport Logistics Park area.
- Employee wellness programs focused on holistic well-being.
How to Apply
Interested candidates are invited to apply by clicking on the application link below. Please ensure your resume highlights your organizational skills, attention to detail, and any relevant administrative or customer service experience, even if not directly in medical records. We look forward to reviewing your application and welcoming you to our team!
