About Company
MCB Group is a leading financial institution in Mauritius and across the region, with a rich and illustrious history spanning over 180 years. Established in 1838, we have evolved from a traditional bank into a strong, diversified banking and financial services group. Our extensive portfolio of services caters to a broad spectrum of clients, including individuals, small and medium-sized enterprises, large corporations, and institutional investors, offering everything from retail and corporate banking to wealth management and international services. Our unwavering commitment to innovation, unparalleled customer satisfaction, and sustainable economic growth has firmly positioned us as a trusted partner in the socio-economic development of Mauritius and a significant player in the African continent. At MCB, we pride ourselves on fostering a dynamic, inclusive, and forward-thinking work environment where our employees are not just staff, but valued members of a collective journey. We actively encourage professional growth, continuous learning, and provide ample opportunities for individuals to excel, contribute meaningfully, and make a real impact in the communities we serve. Join MCB Group and become part of a legacy of financial strength, integrity, and innovation, dedicated to shaping the future of finance and empowering progress for all.
Job Description
The Mauritius Commercial Bank (MCB) Group is seeking a meticulous and dedicated Administrative Officer specializing in clerical and records management to join our dynamic team in Bell Village, Port Louis. This pivotal full-time role is essential for maintaining the integrity and efficiency of our administrative operations, ensuring that all records, whether physical or digital, are accurately managed, easily accessible, and fully compliant with both internal corporate policies and external regulatory requirements. As an Administrative Officer, you will be a central figure in our data management system, responsible for the end-to-end process of receiving, processing, organizing, storing, and archiving a wide array of critical documents. These documents range from financial statements and client agreements to internal reports and correspondence. You will play a crucial part in supporting various departments across the bank by providing timely and accurate information, streamlining administrative workflows, and enhancing overall office productivity through efficient record-keeping practices. This position demands an individual with exceptional organizational skills, a keen eye for detail, and a proactive, problem-solving approach to administrative challenges. Your contributions will be instrumental in upholding MCB’s long-standing commitment to operational excellence, data security, and client confidentiality. If you are passionate about precision, thrive in a structured and supportive environment, and possess a strong commitment to administrative best practices, we encourage you to apply. This role offers an excellent opportunity to develop and deepen your administrative expertise within a leading financial institution, contributing directly to our operational efficiency and continued success. You will work within a collaborative and supportive team, gaining valuable exposure to various facets of banking administration and advanced record-keeping principles. Join us to make a tangible impact on how we manage our vital information assets.
Key Responsibilities
- Manage and maintain comprehensive physical and electronic filing systems, ensuring all documents are accurately categorized and easily retrievable.
- Process, record, and distribute incoming and outgoing mail, correspondence, and other documents in a timely and organized manner.
- Perform data entry and update databases with precision, maintaining confidentiality and data integrity at all times.
- Assist in the preparation of reports, presentations, memos, and other official documents as required by various departments.
- Oversee the inventory and ordering of office supplies, ensuring adequate stock levels and efficient resource management.
- Handle general administrative inquiries and provide support to staff, ensuring smooth day-to-day office operations.
- Ensure strict adherence to company policies, data protection regulations, and legal requirements pertaining to record management.
- Assist with archival processes, including digitizing records and managing off-site storage solutions.
- Collaborate with team members to improve administrative processes and contribute to a productive work environment.
Required Skills
- Proven proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Exceptional organizational and time management skills with the ability to prioritize tasks effectively.
- Outstanding attention to detail and accuracy in all administrative and record-keeping tasks.
- Strong verbal and written communication skills in English and French.
- Ability to work independently with minimal supervision and collaboratively as part of a team.
- Demonstrated ability to maintain confidentiality and handle sensitive information with discretion.
- Problem-solving aptitude and a proactive approach to administrative challenges.
Preferred Qualifications
- A Diploma or Degree in Business Administration, Office Management, or a related field.
- Prior experience with electronic document management systems (EDMS) or similar record-keeping software.
- Familiarity with local administrative regulations and data protection laws in Mauritius.
- Previous experience in a banking or financial services environment.
Perks & Benefits
- Competitive salary package commensurate with experience.
- Comprehensive health and wellness benefits program.
- Generous pension scheme and other long-term financial planning support.
- Opportunities for continuous professional development and training.
- Clear career growth pathways within a leading financial institution.
- Supportive and inclusive work environment with a strong emphasis on work-life balance.
How to Apply
Interested candidates are invited to click on the application link below to submit their resume and cover letter. Please ensure your application highlights your relevant experience and skills for this role. Only shortlisted candidates will be contacted.