About Company
Career.zycto is rapidly becoming a key player in connecting skilled trades professionals with rewarding opportunities. We believe in building careers, not just filling roles. For a plumbing support assistant, this means joining a team where your contributions are valued, your learning is continuous, and your career path is clear. We pride ourselves on a supportive, collaborative environment that empowers individuals to grow within the vital plumbing sector, ensuring every day brings new challenges and opportunities for impact.
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Job Description
Career.zycto is seeking a highly motivated and detail-oriented Plumbing Support Assistant to join our growing network in Erin Ridge, St. Albert. This is an exceptional opportunity for an organized individual to contribute to the efficient operation of our plumbing projects and service calls. As a Plumbing Support Assistant, you will play a crucial role in ensuring that our plumbing professionals have everything they need to deliver top-notch service to our clients. You’ll be the backbone of our operational flow, managing inventory, coordinating schedules, and ensuring that all administrative tasks are handled with precision. Your commitment to organization and excellent communication skills will directly contribute to the smooth execution of plumbing services, from routine maintenance to complex installations. We are looking for someone who is eager to learn, proactive in problem-solving, and dedicated to supporting a team that prides itself on quality workmanship and customer satisfaction. This role involves a blend of administrative duties, logistical coordination, and direct support to our field technicians, offering a comprehensive understanding of the plumbing industry. If you thrive in a fast-paced environment and are looking to build a career where your efforts make a tangible difference, we encourage you to apply and become an integral part of our dynamic team.
Key Responsibilities
- Assist plumbing technicians with material procurement, ensuring all necessary tools and parts are available for projects.
- Maintain organized inventory of plumbing supplies and equipment, conducting regular stock checks and reordering as needed.
- Schedule and coordinate service appointments, ensuring optimal routing and technician availability.
- Prepare project documentation, including work orders, invoices, and compliance forms.
- Provide exceptional administrative support, including data entry, filing, and managing correspondence.
- Communicate effectively with clients to confirm appointments, provide updates, and address basic inquiries.
- Support the resolution of customer service issues by escalating complex problems to senior staff.
- Assist in maintaining a clean and safe workshop and storage area.
- Learn and adhere to all company safety protocols and industry best practices.
- Collaborate with team members to enhance operational efficiency and service delivery.
Required Skills
- High school diploma or equivalent.
- Minimum 1 year of administrative or logistical support experience, preferably in a trades-related field.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent organizational and time management skills.
- Strong verbal and written communication abilities.
- Ability to work effectively both independently and as part of a team.
- Basic understanding of inventory management principles.
- Valid Alberta Class 5 driver's license and reliable transportation.
Preferred Qualifications
- Post-secondary education in administration, logistics, or a related field.
- Familiarity with plumbing terminology and common tools.
- Experience with scheduling software or CRM systems.
- Demonstrated ability to multitask and prioritize in a busy environment.
- A proactive attitude towards problem-solving and continuous improvement.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Comprehensive health and dental benefits package.
- Opportunities for professional development and industry-specific training.
- Supportive and collaborative team environment.
- Paid time off and holidays.
- Employee assistance program.
- Career growth opportunities within a expanding network.
How to Apply
Are you ready to take the next step in your career as a Plumbing Support Assistant? We encourage you to click on the application link below to submit your resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role. We look forward to reviewing your application and potentially welcoming you to the Career.zycto team!
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