About Company
Are you an Account Executive looking to make a significant impact in client relationships? Career.zycto is a dynamic and forward-thinking organization renowned for fostering growth and innovation in diverse sectors across Mauritius. We pride ourselves on cultivating a collaborative environment where strategic thinkers and client champions thrive, transforming challenges into successful partnerships. Join us to be part of a team that empowers individuals, values proactive engagement, and is dedicated to delivering exceptional value and fostering long-term client success through cutting-edge solutions.
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Job Description
Career.zycto is seeking a highly motivated and results-driven Account Executive to join our vibrant team in Petite Rivière, Black River District. This pivotal role is perfect for a professional passionate about forging strong client relationships, driving sales growth, and contributing to the success of both our clients and our organization. As an Account Executive, you will be the primary point of contact for a portfolio of key clients, responsible for understanding their needs, identifying opportunities for increased engagement, and delivering solutions that exceed expectations. We are looking for someone who can not only manage existing accounts with exceptional care but also possesses the acumen to identify and onboard new clients, expanding our market reach and footprint.
Your day-to-day will involve strategic planning, detailed account management, and persuasive presentations of our offerings. You will collaborate closely with internal teams, including product development, marketing, and customer service, to ensure a seamless client experience and to champion client feedback internally. This role demands a proactive individual with excellent communication skills, a strategic mindset, and a proven track record in achieving sales targets. If you are a natural connector, a problem-solver, and thrive in a fast-paced environment where your contributions directly impact business outcomes, then Career.zycto offers an unparalleled opportunity for professional growth and impact.
Key Responsibilities
- Manage a portfolio of existing client accounts, fostering strong, long-term relationships and ensuring high levels of client satisfaction.
- Identify and pursue new business opportunities, including lead generation, prospecting, and closing sales to expand the client base.
- Develop and execute strategic account plans to achieve and exceed sales targets and key performance indicators.
- Conduct thorough needs assessments to understand client challenges and objectives, proposing tailored solutions that align with Career.zycto's offerings.
- Prepare and deliver compelling sales presentations, proposals, and product demonstrations to potential and existing clients.
- Negotiate contracts and agreements, ensuring mutually beneficial terms for both the client and Career.zycto.
- Collaborate cross-functionally with internal teams (e.g., product, marketing, operations) to ensure successful client onboarding and ongoing service delivery.
- Provide regular reports on account status, sales forecasts, and market trends to senior management.
- Stay abreast of industry trends, market conditions, and competitor activities to inform sales strategies and client engagement approaches.
- Act as a client advocate, escalating issues when necessary and ensuring timely and effective resolution.
Required Skills
- Minimum of 3 years of experience in an Account Executive, Sales, or Client Relationship Management role.
- Proven track record of achieving and exceeding sales targets.
- Exceptional verbal and written communication and presentation skills.
- Strong negotiation and persuasion abilities.
- Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
- Ability to build rapport and trust quickly with clients at all levels.
- Strategic thinking and problem-solving capabilities.
- Demonstrated ability to work independently and as part of a team.
Preferred Qualifications
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Experience in the business services or technology sector.
- Fluency in French and/or other local languages (e.g., Creole).
- Understanding of the Mauritius market landscape and business culture.
Perks & Benefits
- Competitive salary and performance-based commission structure.
- Comprehensive health and wellness benefits package.
- Generous paid time off and public holidays.
- Opportunities for professional development and career advancement.
- Dynamic and supportive work environment that values innovation.
- Regular team-building activities and social events.
- Modern office space with state-of-the-art facilities.
How to Apply
Interested candidates are invited to click on the application link below to submit their resume and a cover letter detailing their relevant experience and why they are the ideal fit for this role. We look forward to reviewing your application!
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