About Company
Are you eager to create memorable dining experiences in a vibrant setting? At Career.zycto, we believe exceptional service is the heart of hospitality, transforming every meal into an occasion. We foster a supportive and energetic environment where your passion for people and meticulous attention to detail can truly shine. Joining our team means becoming part of a community dedicated to excellence, guest satisfaction, and continuous professional growth. Here, your efforts are recognized, and your commitment to outstanding service is valued as we work together to set new benchmarks in fine dining.
Advertisement
Job Description
Join the dynamic team at Career.zycto as an On-site Waitstaff – Hospitality Service, nestled in the picturesque and bustling Historic Downtown, Hot Springs. We are searching for enthusiastic, customer-focused individuals who are passionate about delivering unparalleled dining experiences. This isn’t just a job; it’s an opportunity to become a vital part of a team dedicated to culinary excellence and guest satisfaction within a cherished community setting.
As an On-site Waitstaff, you will be the face of our establishment, guiding guests through our exquisite menu, offering expert recommendations, and ensuring every aspect of their visit is flawless. Your role extends beyond taking orders; you will anticipate needs, address inquiries with grace, and contribute to an atmosphere where warmth, efficiency, and professionalism converge. We pride ourselves on creating a unique ambiance that reflects the charm and history of Hot Springs, and our waitstaff play a crucial role in bringing this vision to life.
This position demands individuals who thrive in a fast-paced environment, possess excellent communication skills, and have a genuine desire to go above and beyond for every patron. You will be responsible for maintaining pristine dining areas, collaborating seamlessly with kitchen staff, and handling payment transactions accurately. Furthermore, your ability to upsell menu items, promote daily specials, and manage reservations effectively will directly contribute to our collective success.
Advertisement
Career.zycto is committed to nurturing talent and providing a workplace where team members feel valued and empowered. We offer comprehensive training to ensure you are confident and capable in all aspects of your role, along with opportunities for career advancement for those who demonstrate exceptional dedication and skill. If you are a proactive team player with a passion for hospitality and a knack for creating memorable moments, we invite you to contribute your talents to our distinguished establishment. Immerse yourself in a role where every shift is an opportunity to delight guests and cultivate lasting relationships in the heart of Hot Springs.
Key Responsibilities
- Warmly greet and seat guests, presenting menus and daily specials.
- Provide detailed information regarding menu items, ingredients, and preparation methods.
- Accurately take food and beverage orders, utilizing a Point of Sale (POS) system.
- Serve meals and drinks promptly and courteously, ensuring guest satisfaction.
- Monitor dining areas for cleanliness and organization, clearing tables efficiently.
- Process guest payments accurately, handling cash and credit card transactions.
- Collaborate effectively with kitchen, bar, and other front-of-house staff to ensure seamless service.
- Address guest inquiries and resolve any dining issues with professionalism and grace.
- Adhere to all food safety, hygiene, and sanitation regulations.
- Actively upsell menu items and promote special offerings to enhance the guest experience.
Required Skills
- Minimum of 6 months of proven work experience as a Waitstaff or Server in a restaurant setting.
- Exceptional customer service and interpersonal communication skills.
- Ability to thrive and maintain composure in a fast-paced, high-volume environment.
- Strong verbal communication and active listening abilities.
- Basic mathematical skills for accurate order taking and payment processing.
- Physical stamina to stand, walk, and carry trays for extended periods.
- Familiarity with POS (Point of Sale) systems.
- Team-oriented mindset with a strong work ethic.
Preferred Qualifications
- High school diploma or equivalent.
- Certification in food safety (e.g., ServSafe) or a willingness to obtain one.
- Experience in fine dining or upscale casual restaurant environments.
- Knowledge of local Hot Springs attractions, history, and culinary scene.
- Ability to recommend wine pairings or suggest appropriate beverages.
Perks & Benefits
- Competitive hourly wage supplemented by attractive tip potential.
- Comprehensive training and ongoing professional development programs.
- Opportunities for career advancement within the hospitality sector.
- Employee discounts on meals and services.
- A supportive, collaborative, and vibrant team environment.
- Flexible scheduling options to promote work-life balance.
- The chance to work in the heart of historic Hot Springs.
How to Apply
Ready to bring your passion for hospitality to Career.zycto? We encourage all qualified candidates to apply by clicking on the application link below. Please ensure your resume highlights your relevant experience and unwavering commitment to exceptional service. We look forward to reviewing your application and potentially welcoming you to our team!
