About Company
At Career.zycto, we believe in fostering talent and providing exceptional service experiences. We are a dynamic organization dedicated to excellence, creating supportive environments where individuals can thrive and grow. For an aspiring Hospitality Service Assistant, our vibrant team in Richmond Hill offers an unparalleled opportunity to launch your career, learn from seasoned professionals, and contribute directly to guest satisfaction. Join us and discover a path where your passion for service is celebrated and developed.
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Job Description
Are you eager to kickstart your career in the vibrant hospitality industry? Career.zycto is seeking enthusiastic and dedicated individuals to join our team as an Entry Level Hospitality Service Assistant in Richmond Hill, Ontario. This is an incredible opportunity for someone passionate about providing exceptional guest experiences, learning the ropes from seasoned professionals, and growing within a supportive environment.
As a Hospitality Service Assistant, you will be the welcoming face and helping hand that ensures our guests have a memorable stay. This entry-level position is designed to provide comprehensive training across various facets of hospitality, from front-of-house operations to guest relations and service delivery. You’ll gain invaluable hands-on experience, develop critical customer service skills, and become an integral part of a team committed to excellence.
We are looking for individuals who are not just seeking a job, but a career path. If you possess a positive attitude, a strong work ethic, and a genuine desire to serve others, we encourage you to apply. You’ll work closely with department leads to understand operational procedures, anticipate guest needs, and resolve any issues promptly and professionally. This role is perfect for recent graduates, those transitioning into hospitality, or anyone looking to make a meaningful impact in a fast-paced and rewarding industry. We offer a structured training program that will equip you with the knowledge and tools needed to succeed and advance within our organization. Embrace this chance to build a solid foundation in hospitality and unlock your full potential with Career.zycto.
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Key Responsibilities
- Greet guests warmly upon arrival and departure, assisting with luggage and transportation as needed.
- Provide accurate information regarding services, facilities, local attractions, and directions.
- Assist with check-in and check-out procedures, ensuring a smooth and efficient process.
- Handle guest inquiries, requests, and complaints with professionalism and a problem-solving attitude.
- Maintain cleanliness and organization of common areas, ensuring a welcoming environment.
- Support food and beverage services, including setting up, serving, and clearing dining areas.
- Collaborate with other team members to ensure seamless service delivery and guest satisfaction.
- Uphold all safety and sanitation standards, adhering to company policies and procedures.
- Participate in training sessions and team meetings to enhance skills and knowledge.
- Perform other duties as assigned to support overall operations and guest experience.
Required Skills
- Excellent verbal communication and interpersonal skills.
- Strong customer service orientation with a friendly and approachable demeanor.
- Ability to work effectively in a team-oriented, fast-paced environment.
- Basic computer proficiency for administrative tasks.
- Punctuality and reliability with a flexible schedule, including evenings, weekends, and holidays.
- Legal eligibility to work in Canada.
Preferred Qualifications
- High School Diploma or equivalent.
- Previous experience in a customer-facing role (e.g., retail, food service) is a plus, but not required.
- Knowledge of a second language is an asset.
- A genuine passion for the hospitality industry and commitment to continuous learning.
Perks & Benefits
- Comprehensive training and development programs.
- Opportunities for career advancement within a growing organization.
- Competitive hourly wage with potential for performance bonuses.
- Employee recognition programs.
- Supportive and collaborative work environment.
- Access to industry resources and networking events.
- Paid time off and holiday pay (after probation period).
How to Apply
Eager to embark on your hospitality journey with Career.zycto? Please click on the application link below to submit your resume and cover letter. We look forward to reviewing your application and potentially welcoming you to our team!
