About Company
Are you passionate about fostering vibrant online communities and shaping brand narratives? At Career.zycto, we believe that effective talent acquisition goes beyond resumes—it’s about connection. We’re a dynamic firm dedicated to linking top-tier talent with pioneering opportunities across various industries. Our innovative approach to recruitment leverages cutting-edge technology and human-centric strategies. For a Social Media Moderator, this means an exciting environment where your skills in communication and brand representation directly impact our outreach and employer branding, helping us connect with future leaders and make a real difference in the professional world.
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Job Description
Career.zycto is seeking a dedicated and proactive Social Media Moderator to join our team in Bakersfield. This vital role will be responsible for managing and nurturing our online communities across various social media platforms, ensuring a positive, engaging, and professional brand presence. As our Social Media Moderator, you will be the frontline representative of Career.zycto, tasked with interacting with our audience, fostering meaningful conversations, and upholding our brand values in every interaction. You will monitor comments, messages, and mentions, responding promptly and effectively to inquiries, feedback, and potential issues. This position requires an individual with exceptional communication skills, a keen eye for detail, and a deep understanding of social media dynamics and community management best practices. You will collaborate closely with our marketing and talent acquisition teams to align social media activities with broader company goals, including promoting job opportunities, sharing industry insights, and highlighting our company culture. The ideal candidate will be adept at identifying trends, escalating critical issues when necessary, and contributing to strategies that enhance our online reputation and audience engagement. If you are passionate about building thriving online communities and eager to contribute to a company dedicated to shaping the future of talent acquisition, we encourage you to apply.
Key Responsibilities
- Monitor and moderate user-generated content across all Career.zycto social media channels (e.g., LinkedIn, Facebook, X, Instagram, TikTok).
- Engage actively with our online community by responding to comments, messages, and mentions in a timely and professional manner.
- Enforce community guidelines and policies to maintain a safe, respectful, and inclusive environment.
- Identify and report on emerging trends, sentiment, and potential issues within the social media landscape.
- Collaborate with marketing and PR teams to ensure consistent brand messaging and voice across all platforms.
- Escalate complex or sensitive issues to appropriate internal stakeholders for resolution.
- Contribute to the development of social media content strategies and campaigns.
- Track and report on key social media engagement metrics and community growth.
- Stay up-to-date with the latest social media trends, tools, and best practices.
Required Skills
- 2+ years of experience in social media moderation, community management, or digital marketing.
- Proven ability to communicate effectively and professionally in written form.
- Strong understanding of major social media platforms and their respective best practices.
- Excellent judgment and problem-solving skills in high-pressure situations.
- Ability to work independently and as part of a collaborative team.
- Proficiency with social media management tools (e.g., Hootsuite, Sprout Social).
- Familiarity with online safety and data privacy principles.
Preferred Qualifications
- Bachelor’s degree in Marketing, Communications, Public Relations, or a related field.
- Experience within the talent acquisition, HR, or recruitment industry.
- Proficiency in basic graphic design or video editing for social media content.
- Experience with social media analytics and reporting.
Perks & Benefits
- Comprehensive health, dental, and vision insurance.
- Paid time off and company holidays.
- 401(k) retirement plan with company match.
- Opportunities for professional development and career growth.
- A supportive and collaborative work environment.
- Employee wellness programs.
- On-site fitness center access.
How to Apply
Ready to shape the future of talent acquisition through engaging online communities? Click on the application link below to submit your resume and a cover letter detailing your experience as a Social Media Moderator and why you’d be a great fit for Career.zycto.
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