About Company
Join Career.zycto, where your hospitality leadership journey is our priority. We partner with Sheffield’s finest establishments, offering unique opportunities for passionate Restaurant Supervisors like you to thrive. Our commitment is to connect top talent with roles where they can truly make an impact, overseeing service excellence and staff development. At Career.zycto, you’ll find a supportive environment dedicated to your professional growth in the dynamic world of dining. We value your expertise in creating memorable guest experiences and fostering high-performing teams, ensuring every placement advances your career in a vibrant setting.
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Job Description
Are you an experienced and passionate hospitality professional ready to take the next step in your career? Career.zycto is seeking a dedicated and dynamic Restaurant Supervisor to oversee staff and ensure exceptional service standards for a valued client in the vibrant Norfolk Park area of Sheffield. This crucial role involves leading a front-of-house team, managing daily operations, and upholding the highest levels of guest satisfaction. You will be instrumental in creating an inviting atmosphere, ensuring smooth service flow, and maintaining operational excellence within a bustling dining environment. Your primary objective will be to orchestrate a seamless dining experience from arrival to departure, guaranteeing that every guest interaction reflects the establishment’s commitment to quality and hospitality.
As a Restaurant Supervisor, you will be the backbone of the dining experience, responsible for both the performance of your team and the overall satisfaction of our esteemed guests. This position demands a keen eye for detail, strong leadership capabilities, and a proactive approach to problem-solving. You will be empowered to train, mentor, and motivate staff, fostering a positive and productive work culture that encourages growth and teamwork. Your ability to anticipate guest needs, resolve issues promptly and efficiently, and manage service logistics will directly contribute to the success and sterling reputation of the establishment. Furthermore, you will play a key role in inventory management, opening and closing procedures, and ensuring adherence to health and safety regulations, thereby contributing to the overall operational efficiency and compliance.
We are looking for an individual who thrives in a fast-paced, high-energy setting, is deeply passionate about food and beverage, and is committed to delivering truly memorable dining experiences. You will be expected to lead by example, maintaining composure under pressure and inspiring your team to consistently exceed expectations. This is an exciting opportunity to apply your expertise in a role where your contributions are highly valued and directly impact the business’s success, offering significant scope for personal and professional development within a supportive framework provided by Career.zycto. If you are a natural leader with a flair for hospitality and a drive for excellence, we encourage you to apply and help shape exceptional dining experiences in Norfolk Park, Sheffield.
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Key Responsibilities
- Lead, train, and supervise front-of-house staff, including servers, hosts, and bussers.
- Oversee daily restaurant operations, ensuring smooth service flow and guest satisfaction.
- Monitor and maintain high standards of food quality, presentation, and service.
- Handle guest inquiries, complaints, and special requests with professionalism and efficiency.
- Manage reservations, seating arrangements, and table turnover for optimal efficiency.
- Ensure compliance with all health, safety, and hygiene regulations.
- Assist with inventory management, stock rotation, and ordering supplies.
- Conduct pre-shift briefings and post-shift debriefs to ensure clear communication.
- Support the Restaurant Manager in administrative tasks and operational improvements.
- Foster a positive work environment, promoting teamwork and professional development.
Required Skills
- Proven experience in a supervisory role within a restaurant or hospitality setting.
- Excellent leadership and team management skills.
- Strong communication and interpersonal abilities.
- Exceptional customer service orientation and problem-solving skills.
- Ability to work effectively in a fast-paced and demanding environment.
- Proficiency in POS systems and basic computer skills.
- Understanding of health, safety, and hygiene regulations.
Preferred Qualifications
- NVQ Level 3 in Hospitality Supervision and Leadership or equivalent.
- First Aid certification.
- Knowledge of local food and beverage trends.
- Experience with inventory management software.
Perks & Benefits
- Competitive salary and performance-based incentives.
- Opportunities for professional development and career advancement.
- Generous staff discounts on food and beverages.
- Supportive and dynamic work environment.
- Comprehensive training programs.
- Pension scheme.
How to Apply
To apply for this exciting opportunity, please click on the application link below. Ensure your resume highlights your relevant experience in restaurant supervision and team leadership. We look forward to reviewing your application.
