About Company
Join a dynamic team where your passion for sales and customer service truly shines! At Career.zycto, we believe in empowering our employees to create memorable shopping experiences. We are a growing retail presence in Rose Hill, committed to offering high-quality products and fostering a supportive work environment. This is an excellent opportunity for a Shop Attendant eager to develop their retail career, contribute directly to our success, and grow with a company that values initiative and dedication. If you’re looking for a place where your efforts are recognized and rewarded, Career.zycto is your next destination.
Advertisement
Job Description
Are you an enthusiastic and customer-focused individual looking to kickstart or advance your career in the exciting world of retail? Career.zycto is seeking a dedicated Shop Attendant to join our vibrant team at our bustling store in Rose Hill, Plaines Wilhems District. As a Shop Attendant, you will be the front-line ambassador of our brand, playing a crucial role in creating an exceptional and memorable shopping experience for every customer who walks through our doors. We are specifically looking for someone with a genuine passion for sales, an innate ability to connect authentically with people from diverse backgrounds, and an unwavering commitment to maintaining a welcoming, organized, and visually appealing store environment.
This isn’t merely a job; it’s a fantastic opportunity to become an integral part of a growing and forward-thinking company where your daily contributions are highly valued, and your professional development is actively encouraged. In this dynamic role, you will be primarily responsible for expertly assisting customers with their product selections and purchases, providing in-depth product knowledge that enhances their decision-making, efficiently handling all sales transactions, and meticulously ensuring the store is always immaculately presented and stocked. Beyond these core daily tasks, you’ll have exciting opportunities to contribute creatively to visual merchandising displays, participate actively in accurate inventory management processes, and genuinely help foster a positive, collaborative, and energetic team culture amongst your colleagues.
At Career.zycto, we pride ourselves on cultivating a friendly and supportive atmosphere, offering high-quality products that our customers love, and demonstrating an unwavering dedication to achieving absolute customer satisfaction. We firmly believe that a strong, cohesive, and motivated team is the fundamental foundation of our success, and we are deeply committed to providing all our employees with the necessary tools, comprehensive training, and continuous support they need to not just thrive but excel in their roles. If you’re a proactive problem-solver, an exceptional communicator who enjoys engaging with people, and ready to embrace a dynamic role in a fast-paced and rewarding retail setting, we wholeheartedly encourage you to apply. Come grow with us and make a tangible, positive impact on our customers’ shopping journeys every single day. We eagerly look forward to welcoming a new Shop Attendant who shares our vision for retail excellence and customer delight.
Advertisement
Key Responsibilities
- Greet customers warmly and provide excellent customer service with a friendly and approachable demeanor.
- Assist customers in locating products, answering their questions, and making informed purchasing decisions.
- Provide detailed and accurate product information, demonstrating features and benefits where appropriate.
- Process sales transactions efficiently and accurately using Point of Sale (POS) systems, handling cash, credit/debit card, and mobile payments.
- Ensure accuracy in till operations, including opening and closing procedures and daily reconciliations.
- Maintain a clean, organized, and visually appealing sales floor, fitting rooms, and stock areas at all times.
- Replenish stock on shelves and displays regularly, ensuring proper stock rotation and appealing visual merchandising.
- Assist with inventory management tasks, including receiving deliveries, ticketing products, conducting stock counts, and identifying discrepancies.
- Proactively resolve customer complaints, concerns, and inquiries with professionalism, empathy, and efficiency.
- Actively promote current sales, special promotions, and loyalty programs to maximize sales opportunities.
- Collaborate effectively with team members to achieve daily sales targets and overall operational goals.
- Adhere strictly to all company policies and procedures, including health, safety, and security guidelines.
Required Skills
- Proven experience in a customer service role, preferably within a retail or sales environment.
- Strong interpersonal and excellent verbal communication skills, with the ability to engage diverse customer groups.
- Demonstrated ability to work effectively and remain calm in a fast-paced, high-volume, and customer-centric environment.
- Basic mathematical skills for accurate transaction processing and cash handling.
- Reliable, punctual, and able to commit to flexible working hours, including weekends, evenings, and public holidays.
- A positive, energetic attitude and a proactive, problem-solving approach.
- Proficiency in both English and French is essential, given the local context of Mauritius.
Preferred Qualifications
- Previous hands-on experience with Point of Sale (POS) systems and retail software.
- Basic understanding of retail merchandising principles and visual display techniques.
- Possession of a Secondary Education Certificate (Form 5 / School Certificate or equivalent).
- Proficiency in additional local languages, such as Mauritian Creole, would be an asset.
Perks & Benefits
- Competitive salary package with potential for performance-based incentives.
- Exclusive employee discounts on our wide range of company products.
- Clear opportunities for career growth and continuous professional development.
- A friendly, collaborative, and highly supportive work environment.
- Access to comprehensive training programs to enhance your retail skills.
- Contribution to a dynamic and expanding local retail brand.
How to Apply
Interested candidates are invited to submit their comprehensive CV and a concise cover letter outlining their suitability for this role and their passion for retail. Please click on the application link below to apply directly and begin your journey with Career.zycto.
