About Company
Southern Sun Maputo is a premier hospitality destination in Mozambique, renowned for its exceptional service, stunning ocean views, and state-of-the-art facilities. As a flagship property within the Tsogo Sun Hotels group, Africa’s leading hospitality company, we are committed to creating unforgettable experiences for our diverse range of guests, whether they are visiting for business, leisure, or attending one of our numerous high-profile events. Our dynamic environment hosts a wide array of conferences, corporate meetings, social gatherings, and international events, making us a pivotal hub for both local and international professionals and visitors. We pride ourselves on fostering a culture of excellence, teamwork, and continuous professional development, offering our employees a chance to grow and thrive within a globally recognized brand that values dedication and passion. Join our dedicated and professional team and become an integral part of maintaining Southern Sun Maputo’s esteemed reputation as a leader in African hospitality.
Job Description
Are you an enthusiastic and detail-oriented individual looking to kickstart your career in the vibrant hospitality and events industry? Southern Sun Maputo is seeking a Conference Support Aide to join our bustling team. This entry-level position is perfect for someone eager to learn the intricacies of event management and guest services within a luxury hotel setting. As a Conference Support Aide, you will play a crucial role in ensuring the seamless execution of conferences, meetings, and events held at our prestigious venue. Your daily tasks will involve hands-on involvement in preparing event spaces, ranging from intimate boardrooms to grand ballrooms, ensuring every detail aligns with our high standards and client expectations. You will work closely with our experienced events team, providing essential logistical and administrative support, and directly contributing to the positive experience of our delegates and clients. This role offers an unparalleled opportunity to develop valuable skills in communication, organization, problem-solving, and customer service, all while being part of a supportive and dynamic work environment that values growth and collaboration. You will gain exposure to diverse event types, learn about cutting-edge audio-visual technology, and understand the critical importance of meticulous planning and execution in creating successful events. If you are a proactive team player with a passion for service excellence, a keen eye for detail, and a desire to grow within a globally recognized hospitality brand, we encourage you to apply. This is more than just a job; it’s a tangible stepping stone to a rewarding and dynamic career in the hospitality and events industry.
Key Responsibilities
- Assist in setting up and dismantling conference rooms, including arranging tables, chairs, audio-visual equipment, and presentation materials according to event specifications.
- Provide on-site support to conference delegates and organizers, addressing minor technical issues (e.g., projector setup, microphone checks) and directing inquiries.
- Maintain the cleanliness and organization of conference areas before, during, and after events.
- Replenish supplies such as water, stationery, and other consumables in meeting rooms.
- Liaise with the catering team to ensure timely delivery and setup of refreshments and meals for events.
- Act as a point of contact for external vendors and suppliers during event setup and breakdown.
- Support the events team with administrative tasks, including preparing delegate packs and registration materials.
Required Skills
- Excellent communication and interpersonal skills
- Strong organizational abilities and attention to detail
- Ability to work effectively both independently and as part of a team
- A proactive and positive attitude with a willingness to learn
- Basic computer literacy (e.g., Microsoft Office Suite)
- Ability to lift and move equipment up to 15 kg
Preferred Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or hospitality environment (even informal or volunteer work)
- Familiarity with basic audio-visual equipment
Perks & Benefits
- Competitive entry-level salary
- Comprehensive training and development programs
- Opportunities for career advancement within Southern Sun Hotels
- Employee meals and uniform provided
- A supportive and collaborative work environment
- Access to discounted rates at Tsogo Sun properties
How to Apply
If you are excited about this opportunity and meet the qualifications, we invite you to apply through our careers portal. Please click the application link below to submit your resume and a brief cover letter outlining your interest in the Conference Support Aide position at Southern Sun Maputo. We look forward to reviewing your application!