About Company
Sagicor Group Jamaica Limited is a leading financial services provider in Jamaica and the wider Caribbean. With a rich history spanning decades, Sagicor offers a comprehensive suite of financial products and services, including insurance, investments, banking, and real estate. We are committed to fostering a culture of innovation, integrity, and client satisfaction. At Sagicor, we believe in nurturing talent and providing our team members with opportunities for growth and development within a dynamic and supportive environment. Our robust IT infrastructure is central to our operations, enabling us to deliver seamless services to our clients and empowering our teams across various divisions, driving our success as a premier financial institution in the region.
Job Description
Are you an aspiring IT professional with a keen interest in data and a relentless drive to learn? Sagicor Group Jamaica is excited to announce an exceptional opportunity for a Database Support Trainee to join our dynamic Information Technology team based in Red Hills, Kingston. This entry-level role is meticulously designed for an enthusiastic individual who is eager to kickstart their career in database administration and support within a leading financial institution. As a Database Support Trainee, you will embark on a comprehensive learning journey, gaining invaluable hands-on experience in managing, maintaining, and optimizing our critical database systems, which serve as the indispensable backbone of our extensive operations. You will have the unique opportunity to work closely with seasoned database administrators and experienced IT professionals, immersing yourself in the practical application of industry best practices. Your training will cover essential areas such as database security protocols, advanced performance tuning techniques, robust backup and recovery strategies, and ensuring paramount data integrity across all platforms. This position proudly offers flexible scheduling options, reflecting our understanding of the importance of work-life balance and our commitment to accommodating various personal commitments, all while ensuring that key learning objectives and operational needs are consistently met. We are actively seeking a proactive, detail-oriented individual who possesses a foundational understanding of core IT concepts and a strong aptitude for problem-solving. You will play an instrumental role in ensuring the continuous availability, efficiency, and reliability of our vast data assets, thereby directly supporting the diverse business units across the entire Sagicor Group. This is more than just a job; it’s a structured and accelerated pathway to becoming a proficient database specialist, equipped with highly sought-after skills that are vital to the modern financial sector. We are profoundly committed to your professional development, providing comprehensive training, dedicated mentorship, and a supportive environment to help you not only meet but exceed your career aspirations. Join Sagicor and contribute your burgeoning talent to an organization that deeply values innovation, people development, and the unwavering pursuit of operational excellence.
Key Responsibilities
- Assist in the monitoring of database performance, availability, and overall health.
- Learn to perform routine database maintenance tasks, including backups, restores, and integrity checks.
- Support senior DBAs in troubleshooting and resolving database-related issues and incidents.
- Participate in the implementation and testing of database security measures and access controls.
- Help maintain comprehensive documentation for database configurations, procedures, and best practices.
- Assist in data migration and data synchronization tasks as required by project specifications.
- Collaborate effectively with other IT teams (e.g., network, application development) to ensure seamless system and database integration.
- Engage actively in continuous learning and professional development activities related to various database technologies and administration techniques.
- Adhere strictly to all company policies, procedures, and security standards to maintain data integrity and compliance.
Required Skills
- Basic understanding of IT concepts and computer systems.
- Strong analytical and problem-solving abilities with a meticulous approach.
- Exceptional attention to detail and a commitment to accuracy.
- Excellent written and verbal communication skills for effective team collaboration and documentation.
- High degree of initiative, self-motivation, and a strong willingness to learn new technologies and methodologies.
- Ability to work effectively both independently and collaboratively as part of a dynamic team.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) for daily tasks and reporting.
Preferred Qualifications
- Currently pursuing or recently completed an Associate's or Bachelor's degree in Computer Science, Information Technology, or a related technical field.
- Familiarity with relational database concepts (e.g., SQL queries, data modeling principles, normalization).
- Any prior exposure to popular database management systems (e.g., MySQL, PostgreSQL, SQL Server, Oracle) is considered a valuable asset.
- Basic knowledge of operating systems (Windows Server, Linux) concepts and command-line interfaces.
Perks & Benefits
- Comprehensive and structured training and development program.
- Dedicated mentorship from experienced IT professionals to guide your career growth.
- Exceptional opportunities for career advancement within a leading financial institution across the Caribbean.
- Competitive compensation package commensurate with experience and potential.
- Flexible scheduling options to support a healthy work-life balance and personal commitments.
- Access to a wide range of employee benefits, including comprehensive health insurance and robust pension plans.
- An engaging, inclusive, and supportive work environment that fosters innovation and collaboration.
How to Apply
Interested candidates are invited to submit their application, including a detailed resume and a compelling cover letter, by clicking on the application link below. In your cover letter, please highlight your specific interest in database technologies, any relevant foundational knowledge, and your availability for flexible scheduling. Only shortlisted candidates who meet the specified criteria will be contacted for an interview.