About Company
Nestled amidst the picturesque landscapes of Teyateyaneng, Blue Mountain Inn stands as a beacon of genuine Basotho hospitality, seamlessly blending traditional warmth with modern comforts. For several decades, we have proudly served as the preferred destination for travellers, whether they seek a serene escape, a convenient stopover during their journeys, or an elegant venue for cherished special events. Our unwavering commitment revolves around delivering an exceptional service experience and ensuring every guest enjoys a truly memorable stay, a philosophy deeply embedded in every facet of our operations. We take immense pride in cultivating a warm, inviting, and impeccably clean environment where guests can unwind, feel completely at home, and experience the true spirit of Lesotho. More than just a hotel, Blue Mountain Inn functions as a vibrant community hub, a place where lasting memories are forged, and where our dedicated team members play an indispensable role in upholding our esteemed reputation for unparalleled excellence and genuine care.
Job Description
Are you passionate about transforming spaces into sparkling sanctuaries and ensuring every guest experiences the utmost comfort? Blue Mountain Inn, a cherished establishment in Teyateyaneng, is actively seeking a highly motivated, meticulous, and enthusiastic Housekeeping Attendant to become an integral part of our dedicated hospitality team. In this pivotal role, you won’t just be cleaning; you’ll be crafting the very first impression and lasting memories for our diverse range of guests. Your commitment to immaculate standards directly underpins the pristine condition and inviting atmosphere that defines our hotel. This position is ideally suited for an individual who derives immense satisfaction from a job impeccably done, possesses an innate eye for even the smallest details, and deeply comprehends the critical importance of superior cleanliness and stringent hygiene protocols within the dynamic hospitality sector. You will be entrusted with the significant responsibility of upholding and surpassing the highest standards of cleanliness and presentation across all guest accommodations, public zones, and essential back-of-house areas. This includes everything from ensuring guest rooms are pristine and perfectly set for arrival, to maintaining the communal spaces where guests gather, ensuring every surface gleams and every corner reflects our commitment to excellence. We firmly believe that a spotless, well-maintained environment is not merely a service but the fundamental cornerstone of an exceptional guest stay. Your tireless efforts and dedication will profoundly influence our guests’ overall satisfaction, enhance their perception of comfort, and ultimately bolster Blue Mountain Inn’s esteemed reputation within the community and beyond. We are proud to offer a nurturing and collaborative work environment, substantial opportunities for professional development and advancement, and the unique chance to contribute to a team that profoundly values hard work, meticulousness, and unwavering dedication. If you are eager to channel your energy, meticulousness, and commitment to excellence into a role where your daily contributions are genuinely appreciated and make a tangible difference, we warmly invite you to submit your application. Come join the Blue Mountain Inn family and help us perpetuate our legacy of delivering an unparalleled, memorable experience for each and every guest who walks through our doors.
Key Responsibilities
- Clean and service assigned guest rooms and public areas, including lobbies, restrooms, and corridors, in strict adherence to established standards and procedures.
- Thoroughly dust furniture, vacuum carpets, sweep and mop hard floors, make beds with fresh linens, clean windows, and empty waste receptacles.
- Sanitize and clean bathrooms completely, including toilets, showers, bathtubs, sinks, and floors, ensuring all fixtures are sparkling and spotless.
- Replenish guest room supplies such as toiletries, clean towels, minibar items, and complimentary amenities.
- Inspect and report any maintenance needs, damages, or potential safety hazards identified in guest rooms or common areas to the relevant department.
- Respond to guest requests promptly, efficiently, and courteously, always striving to ensure a high level of guest satisfaction.
- Strictly adhere to all health, safety, and hygiene regulations, as well as company policies and procedures.
- Maintain the cleanliness and organized state of housekeeping trolleys, storage areas, and all cleaning equipment.
- Assist with laundry duties, which may include washing, drying, folding, and meticulous storage of linens and towels.
- Collaborate effectively and communicate clearly with other departments, such as Front Desk and Maintenance, to ensure seamless and efficient hotel operations.
Required Skills
- Proven ability to maintain consistently high standards of cleanliness and hygiene.
- Exceptional attention to detail and thoroughness in completing all assigned tasks.
- Demonstrable reliability, punctuality, and a strong, proactive work ethic.
- Ability to perform duties efficiently both independently and as a valued member of a team.
- Good physical stamina and the ability to lift, bend, push, and pull objects as required for daily tasks.
- Basic proficiency in communication skills (both written and verbal) in English and Sesotho.
Preferred Qualifications
- High school diploma or its equivalent educational qualification.
- Previous experience of at least 6 months in a similar housekeeping or cleaning role, ideally within a hotel or other hospitality setting.
- Basic knowledge of various cleaning chemicals, their safe handling, and proper usage procedures.
- A naturally friendly, polite, and service-oriented attitude towards guests and colleagues alike.
Perks & Benefits
- A competitive monthly salary package.
- The opportunity to work within a supportive, friendly, and welcoming team environment.
- Provision of meals during scheduled shifts.
- Access to ongoing training and development opportunities to enhance skills and career progression.
- Employee discounts on hotel services (subject to company policy and availability).
- The chance to contribute to a stable and reputable local business that values its staff.
How to Apply
Interested candidates are warmly invited to submit their comprehensive CV and a concise cover letter, clearly detailing their relevant experience and articulating why they believe they are an excellent fit for the Blue Mountain Inn team. Please click on the application link below to apply for this exciting opportunity.