About Company
Embark on your professional journey with Career.zycto, where new talent in travel support finds its footing. We’re a dynamic platform dedicated to connecting passionate individuals with growth opportunities in the vibrant travel sector. For an aspiring Travel Affiliate Support Clerk, our environment offers unparalleled mentorship, hands-on experience, and a chance to truly make an impact from day one. Join a team that values your enthusiasm and provides the tools to build a successful career in the exciting world of travel partnerships.
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Job Description
Are you a highly organised individual with a keen eye for detail and a passion for travel? Do you thrive in a supportive environment where your contributions are valued, and your career growth is a priority? Career.zycto is seeking an enthusiastic and dedicated Travel Affiliate Support Clerk to join our vibrant team in York. This entry-level role is perfect for someone eager to launch their career in the dynamic travel industry, offering comprehensive training and development opportunities.
As a Travel Affiliate Support Clerk, you will be instrumental in ensuring the smooth operation of our affiliate programs. You will be the backbone of our support system, assisting our travel partners with inquiries, managing data, and ensuring all administrative tasks are completed with precision. This role offers a unique opportunity to learn the intricacies of the travel affiliate landscape, develop strong communication skills, and contribute directly to the success of our partnerships. We are looking for someone who is proactive, a quick learner, and possesses excellent problem-solving abilities. If you’re ready to dive into a role where every day brings new challenges and opportunities to grow, we encourage you to apply.
This position is designed for individuals with little to no prior experience, making it an ideal starting point for recent graduates or those looking to make a career change. We believe in nurturing talent and providing the resources needed for you to excel. You will gain invaluable experience in customer service, data management, and the operational aspects of a fast-paced travel-focused business. Join Career.zycto and become part of a forward-thinking team committed to innovation and excellence in the travel sector. We look forward to welcoming a new colleague who is eager to learn and contribute to our collective success.
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Key Responsibilities
- Provide administrative support to the Travel Affiliate team, ensuring efficient program operations.
- Respond to affiliate inquiries via email and phone in a timely and professional manner.
- Assist with onboarding new travel affiliates, guiding them through the setup process.
- Maintain accurate records of affiliate data, communications, and performance metrics.
- Process commission requests and resolve discrepancies under guidance.
- Prepare reports and presentations related to affiliate program performance.
- Collaborate with internal teams to resolve affiliate-related issues and optimize processes.
- Stay updated on travel industry trends and affiliate marketing best practices.
- Support the creation and distribution of affiliate marketing materials and updates.
- Perform general administrative duties as required to support team functions.
Required Skills
- Excellent written and verbal communication skills.
- Strong organisational abilities and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and as part of a team.
- A proactive attitude and willingness to learn.
- Basic problem-solving skills and a customer-focused approach.
Preferred Qualifications
- Previous experience in an administrative or customer service role (internships count!).
- Familiarity with CRM software or database management.
- A genuine interest in the travel industry and affiliate marketing.
- Relevant certifications or coursework in business administration or tourism.
- Ability to adapt to new technologies and processes quickly.
Perks & Benefits
- Comprehensive training and mentorship program.
- Opportunities for career advancement within a growing industry.
- Generous paid time off and public holidays.
- Employee assistance program for personal and professional support.
- Modern and collaborative office environment in the heart of York.
- Regular team social events and activities.
- Contribution to a workplace pension scheme.
- Access to exclusive travel discounts and industry perks.
How to Apply
To embark on this exciting journey with Career.zycto, please click on the application link below to submit your resume and a cover letter detailing your interest in this entry-level role and what makes you a great fit for our team. We are excited to learn more about you!
