About Company
Are you looking to launch your career in a dynamic and supportive environment? Career.zycto is an innovative firm dedicated to connecting talented individuals with fulfilling opportunities within the insurance sector. We believe in nurturing talent from the ground up, offering comprehensive training and a clear pathway for professional development. For an entry-level professional eager to learn and grow, we provide the ideal launchpad. Our collaborative culture ensures you receive the guidance needed to master new skills and build a robust foundation in a vital industry. Join us and discover how your potential can truly flourish.
Advertisement
Job Description
This is an exceptional opportunity for an enthusiastic and detail-oriented individual to embark on a career in the vital travel insurance sector. As a Travel Insurance Support Clerk at Career.zycto, you will play a crucial role in supporting our operations and ensuring our customers receive outstanding service. This entry-level position is perfect for someone eager to learn the intricacies of the insurance industry, gain valuable administrative experience, and contribute to a team dedicated to helping people travel with peace of mind.
You’ll be the first point of contact for a variety of administrative tasks, assisting with policy documentation, accurate data entry, and responding to general inquiries. While direct experience in insurance is not required, a proactive attitude, excellent communication skills, and a keen eye for detail are paramount. We are committed to providing thorough training and mentorship to ensure your success, offering a clear path for advancement within our growing company. If you’re looking for a role where you can make a tangible difference from day one, develop transferable skills, and grow professionally in a supportive Ipswich-based environment, this is the perfect opportunity to kickstart your career. We value dedication, a willingness to learn, and a customer-centric approach, making this an ideal starting point for a rewarding professional journey. Your contributions will directly impact our efficiency and customer satisfaction, forming a strong foundation for your professional development in a crucial financial services segment.
Key Responsibilities
- Process and accurately input policy data, customer information, and claim details into company systems.
- Assist with the preparation and distribution of travel insurance policy documents and related correspondence.
- Respond to general customer inquiries via email and phone, providing clear and concise information.
- Maintain organised and up-to-date physical and digital records in compliance with company policies and regulatory requirements.
- Escalate complex customer issues or technical problems to senior clerks or management for resolution.
- Collaborate with team members to ensure smooth workflow and adherence to service level agreements.
- Undertake continuous learning to understand new products, processes, and industry regulations.
Required Skills
- Strong attention to detail and accuracy in data entry and record keeping.
- Excellent verbal and written communication skills.
- Proficiency in basic computer applications (e.g., Microsoft Office Suite, email).
- A positive, proactive attitude and a strong willingness to learn.
- Ability to work effectively both independently and as part of a team.
- Good organisational skills and ability to manage multiple tasks.
Preferred Qualifications
- GCSEs in English and Mathematics (or equivalent).
- Previous experience in an administrative or customer service role (any industry).
- Familiarity with CRM software or database systems.
Perks & Benefits
- Comprehensive paid training and mentorship program.
- Clear pathways for career progression within the company.
- Competitive salary package with regular reviews.
- Generous paid annual leave.
- Employee assistance program.
- Modern office environment in Ipswich with excellent transport links.
- Company pension scheme.
How to Apply
To apply for this exciting entry-level opportunity, please click on the application link below. We encourage you to submit your CV and a brief cover letter outlining why you are a great fit for this role and Career.zycto.
Advertisement
