About Company
Do you envision a career where your passion for service shines through every interaction? At Career.zycto, we believe exceptional dining experiences are crafted by exceptional people. We’re a dynamic organization that partners with top-tier restaurants and lounges across Leeds, known for fostering environments where wait staff are not just servers, but valued members of a close-knit team. We prioritize professional development, offering clear pathways for growth, and celebrate those who bring warmth, efficiency, and genuine hospitality to the table. Join us, and discover a workplace that truly appreciates your dedication to creating memorable moments for every guest.
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Job Description
Are you an enthusiastic and dedicated individual with a flair for hospitality? Career.zycto is excited to recruit a talented Waiter/Waitress to join our vibrant team, servicing a prestigious restaurant and lounge in the heart of Roundhay, Leeds. This isn’t just a job; it’s an opportunity to become an integral part of an establishment renowned for its exquisite cuisine, sophisticated ambiance, and unparalleled customer service. We are seeking a personable and professional individual who thrives in a fast-paced environment and is passionate about delivering an exceptional dining experience to every guest.
As a Waiter/Waitress, you will be the welcoming face of our service, responsible for creating an inviting atmosphere and ensuring seamless operations from the moment guests arrive until they depart. Your role will involve more than just taking orders; it will be about anticipating needs, making informed recommendations from our diverse menu, and building rapport with our diverse clientele. You will expertly guide guests through our culinary offerings and beverage selections, enhancing their dining journey. Working closely with our culinary team and bar staff, you’ll foster a collaborative spirit to ensure every dish and drink is presented to perfection and delivered with efficiency and a genuine smile.
We value individuals who are proactive, meticulously detail-oriented, and possess excellent communication skills, capable of engaging guests in a professional yet friendly manner. Whether it’s gracefully handling special dietary requests, managing multiple tables with ease during peak hours, or providing insightful recommendations, your contribution will directly impact our guests’ satisfaction and uphold our reputation for excellence. We understand the art of service and believe in nurturing talent. If you are looking for a role where you can truly make a difference, develop your skills in fine dining service, and be part of a supportive and ambitious team, then this is the perfect opportunity for you. We are committed to providing a stimulating work environment where your hard work is recognized and rewarded, and where your professional growth is actively encouraged. Bring your passion for service and become a vital part of our success story in Roundhay, contributing to an unforgettable experience for every visitor. We invite you to elevate your career in hospitality with us.
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Key Responsibilities
- Greet and seat guests warmly, presenting menus and providing information on daily specials.
- Take food and beverage orders accurately, using a POS system, and relay them to the kitchen/bar staff.
- Serve food and beverages promptly and professionally, ensuring presentation standards are met.
- Check on guests throughout their meal to ensure satisfaction and address any concerns proactively.
- Clear tables efficiently, ensuring a clean and pleasant dining environment.
- Handle guest payments accurately and process transactions.
- Collaborate with kitchen and bar staff to ensure smooth service flow.
- Maintain a clean and organized work area, including setting up and breaking down dining areas.
- Adhere to all food safety and hygiene regulations.
- Assist with special events or private functions as required.
Required Skills
- Proven experience as a Waiter/Waitress in a restaurant or lounge setting (minimum 6 months).
- Excellent customer service and communication skills.
- Ability to work effectively in a fast-paced environment.
- Strong attention to detail and ability to multi-task.
- Basic knowledge of food and beverage service procedures.
- A positive attitude and ability to work well within a team.
- Fluent in English.
Preferred Qualifications
- Experience with POS systems (e.g., Lightspeed, Toast, Square).
- Knowledge of wine pairings and cocktail preparation.
- Food hygiene certification.
- Additional language skills are a plus.
Perks & Benefits
- Competitive hourly wage plus tips.
- Opportunities for professional development and career advancement.
- A supportive and dynamic team environment.
- Employee discounts on food and beverages.
- Flexible scheduling options.
- Contribution to a company pension scheme.
How to Apply
If you are passionate about delivering exceptional service and eager to join a thriving hospitality team in Roundhay, Leeds, we encourage you to apply. Please click on the link below to submit your application directly. We look forward to reviewing your credentials and potentially welcoming you to our team.
