About Company
Embark on a rewarding career journey with Career.zycto, a dynamic force in talent acquisition dedicated to connecting ambitious individuals with impactful opportunities. We pride ourselves on fostering growth and innovation within the logistics and transportation sectors. For an entry-level Cab Fleet Coordinator, this means a supportive environment ripe for learning, where your organizational skills will directly contribute to operational success. Join us and shape the future of efficient fleet management, starting right here in Tuscaloosa.
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Job Description
This entry-level role is your gateway into the bustling world of logistics and transportation. As a Cab Fleet Coordinator at Career.zycto, working with our esteemed client partners, you will play a pivotal role in ensuring the smooth and efficient operation of a local cab fleet. This isn’t just a desk job; it’s an opportunity to develop critical thinking skills, hone your organizational prowess, and become an integral part of a team that keeps Tuscaloosa moving. You’ll be the nerve center, coordinating drivers, managing vehicle assignments, and responding to real-time operational needs.
We’re looking for someone enthusiastic, eager to learn, and ready to embrace the fast-paced nature of fleet coordination. This position offers comprehensive on-the-job training, providing you with the foundational knowledge and practical experience necessary to excel in the field. If you’re a problem-solver who thrives in a dynamic environment and is passionate about contributing to efficient service delivery, this is the perfect stepping stone for your career. We value proactive individuals who can communicate effectively, adapt quickly to changing situations, and maintain a calm demeanor under pressure. Your success will directly impact service reliability and driver satisfaction, making every day an opportunity to make a tangible difference. This role is ideal for recent graduates or individuals looking to pivot into a stable and growing industry without prior specialized experience. We believe in nurturing talent from the ground up, offering a clear path for professional development within our client’s operations.
You will be instrumental in scheduling and dispatching vehicles, tracking driver movements, and ensuring timely service delivery to customers across Tuscaloosa. A key part of your day will involve monitoring fleet availability, managing maintenance schedules proactively to minimize downtime, and resolving any immediate operational challenges that arise. This role demands a keen eye for detail and the ability to multitask effectively, as you’ll be handling various communications simultaneously – from driver check-ins to customer service inquiries. Furthermore, you will assist in maintaining accurate records of vehicle usage, fuel consumption, and driver logs, contributing to robust operational reporting. For those looking to grow, this entry-level position serves as an excellent foundation, offering insights into logistical planning, resource allocation, and real-time problem-solving within a professional setting. Join our client’s dedicated team and become a vital link in their commitment to delivering exceptional transportation services.
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Key Responsibilities
- Efficiently coordinate and dispatch cab drivers to meet real-time customer demands and scheduled appointments.
- Monitor the daily movement and status of the entire cab fleet using dispatch software and communication tools.
- Proactively manage vehicle assignments, ensuring optimal utilization and minimizing idle time.
- Communicate effectively with drivers regarding routes, traffic conditions, passenger updates, and any operational changes.
- Log and track all dispatch activities, driver communications, and vehicle status updates accurately in the system.
- Assist in scheduling routine vehicle maintenance and repairs, coordinating with mechanics to ensure fleet readiness and compliance.
- Address and resolve immediate operational issues, such as breakdowns, delays, or driver concerns, with a calm and problem-solving approach.
- Maintain accurate records of mileage, fuel consumption, driver hours, and service requests for reporting purposes.
- Provide excellent support to drivers and assist in basic customer service inquiries related to fleet operations.
- Contribute to maintaining a safe and efficient working environment by adhering to company policies and transportation regulations.
- Collaborate with team members to optimize dispatch strategies and improve overall fleet efficiency.
Required Skills
- High school diploma or GED equivalent
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Proficiency in basic computer applications (e.g., Microsoft Office Suite)
- Ability to work effectively in a fast-paced and dynamic environment
- Customer service-oriented mindset
- Problem-solving aptitude and quick decision-making skills
- Ability to work independently and as part of a team
Preferred Qualifications
- Associate's degree or some college coursework
- Previous experience in a customer service or administrative role
- Familiarity with Tuscaloosa city geography
- Basic knowledge of fleet management or logistics principles
Perks & Benefits
- Competitive entry-level salary
- Comprehensive health, dental, and vision insurance
- Paid time off (vacation, sick leave, holidays)
- 401(k) retirement plan with company match
- Opportunities for professional development and career advancement
- On-the-job training and mentorship programs
- Supportive and collaborative team environment
- Employee assistance program
How to Apply
Ready to take the wheel and drive your career forward? We encourage all qualified candidates to apply. Please click on the application link below to submit your resume and a brief cover letter outlining your interest in this entry-level Cab Fleet Coordinator role. We look forward to reviewing your application and potentially welcoming you to our team!
