About Company
At Career.zycto, we believe in fostering a healthcare environment where every team member feels valued and empowered. We’re dedicated to delivering exceptional patient care through a collaborative approach, making a tangible difference in the lives of our community. For a Clinic Assistant, this means a supportive setting to grow your administrative and clinical skills, surrounded by professionals committed to excellence and mutual respect. Join us and contribute to a team that prioritizes both patient well-being and staff development.
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Job Description
Are you a highly organized, compassionate, and detail-oriented individual looking to make a significant impact in a thriving healthcare setting? Career.zycto is seeking a dedicated Clinic Assistant Support Staff to join our dynamic team in Dieppe, Moncton. This pivotal role is perfect for someone who thrives in a fast-paced environment, possesses excellent interpersonal skills, and is passionate about contributing to a positive patient experience from the moment they walk through our doors. As a Clinic Assistant, you will be the backbone of our clinic operations, ensuring everything runs smoothly and efficiently. Your daily contributions will directly support our medical professionals, allowing them to focus on providing top-tier care, while you manage the essential administrative and logistical tasks that keep our practice exceptional. This isn’t just a job; it’s an opportunity to grow your career within a supportive community, working alongside seasoned healthcare experts. We are looking for someone who takes initiative, approaches challenges with a positive attitude, and is eager to learn and adapt. If you are passionate about healthcare, possess a strong work ethic, and are ready to contribute to a team that values your commitment and professional development, we encourage you to apply. Join Career.zycto and become an integral part of our mission to deliver outstanding healthcare services to the Dieppe community.
Key Responsibilities
- Greet and check-in patients warmly, verifying appointments and updating patient demographic information.
- Manage incoming calls, schedule appointments, and respond to patient inquiries with professionalism and empathy.
- Prepare examination rooms for patient visits, ensuring cleanliness, stocking supplies, and sterilizing equipment.
- Assist medical staff with basic patient care tasks, such as taking vital signs, preparing patients for examinations, and documenting patient information accurately.
- Handle patient registration, insurance verification, and process payments securely.
- Maintain electronic and physical patient records, ensuring confidentiality and compliance with privacy regulations.
- Coordinate referrals to specialists and facilitate communication between patients, physicians, and other healthcare providers.
- Manage inventory of medical supplies and office materials, placing orders as needed.
- Perform general administrative duties including filing, scanning, faxing, and managing clinic correspondence.
- Ensure the waiting area and common spaces are clean, organized, and welcoming for patients.
- Adhere to all clinic policies, procedures, and health and safety regulations.
Required Skills
- Minimum 6 months of experience in an administrative or customer service role, preferably in a healthcare setting.
- Excellent verbal and written communication skills in English and French (bilingualism is a strong asset).
- Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new software.
- Strong organizational skills and ability to multitask in a busy environment.
- Exceptional attention to detail and accuracy in record-keeping.
- Proven ability to maintain patient confidentiality (HIPAA/PIPEDA knowledge an asset).
- A positive, professional, and empathetic demeanor when interacting with patients and colleagues.
Preferred Qualifications
- Completion of a Medical Office Assistant or Health Administration program.
- Experience with Electronic Medical Records (EMR) systems.
- First Aid and CPR certification.
- Experience handling basic medical equipment and sterilization procedures.
Perks & Benefits
- Competitive salary and benefits package.
- Opportunities for professional development and continuing education.
- Supportive and collaborative team environment.
- Modern clinic facility with state-of-the-art equipment.
- Paid time off and holiday benefits.
- Employee wellness programs.
- Contribution to a positive community health impact.
How to Apply
Interested candidates are encouraged to apply by clicking on the application link below. Please ensure your resume highlights your relevant experience and qualifications. We thank all applicants for their interest, however, only those selected for an interview will be contacted.
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