About Company
Catembe Gallery Hotel is a charming and distinctive hotel nestled in the serene beauty of Catembe, Maputo Province. We pride ourselves on offering guests an unforgettable experience, combining local culture with comfortable accommodations and impeccable service. Our commitment to creating a welcoming and pristine environment is at the heart of everything we do, ensuring every guest feels at home and enjoys a truly relaxing stay. Join our growing team and become a part of a hospitality experience that celebrates Mozambican warmth and international standards.
Job Description
Are you ready to embark on a fulfilling career in the vibrant hospitality industry? Catembe Gallery Hotel is searching for an enthusiastic and dedicated Entry-Level Housekeeping Assistant to join our vibrant team. This is an incredible opportunity for individuals who are passionate about cleanliness, have a keen eye for detail, and are eager to learn and grow within a supportive environment. As a Housekeeping Assistant, you will play a crucial role in maintaining the high standards of cleanliness and presentation that our guests expect and deserve. You will be responsible for ensuring all hotel rooms, public areas, and facilities are spotless, comfortable, and inviting. We value hard work, reliability, and a positive attitude above all else. No prior professional experience is strictly required; we are committed to providing comprehensive training to the right candidate who demonstrates potential and a willingness to embrace our service culture. If you are a proactive individual who thrives in a dynamic setting, takes immense pride in their work, and is committed to delivering exceptional service that enhances our guests’ stay, we strongly encourage you to apply. Join us at Catembe Gallery Hotel and become an integral part of our mission to create memorable and pristine experiences for all our visitors, contributing directly to our reputation for excellence.
Key Responsibilities
- Clean and tidy all assigned guest rooms and public areas, ensuring they meet the hotel's rigorous cleanliness and hygiene standards.
- Change bed linens and make beds neatly, replenish towels, and restock amenities according to hotel procedures and guest preferences.
- Vacuum carpets, sweep and mop hard floors, dust and polish furniture, and meticulously clean windows and mirrors.
- Thoroughly clean and sanitize bathrooms, including toilets, showers, bathtubs, sinks, and floors, ensuring all fixtures sparkle.
- Empty waste bins and dispose of rubbish and recycling materials in designated areas following environmental guidelines.
- Report any maintenance issues, damage, or missing items in rooms or public areas to the housekeeping supervisor immediately to ensure prompt resolution.
- Handle guest requests promptly and courteously, ensuring their satisfaction and addressing any concerns professionally.
- Maintain a clean, organized, and fully stocked housekeeping cart and storage areas at all times.
- Adhere strictly to all health and safety regulations, using cleaning chemicals safely and correctly with appropriate personal protective equipment.
- Collaborate effectively with other hotel departments, such as front desk and maintenance, to ensure a seamless guest experience.
- Perform deep cleaning tasks, special projects, and assist with laundry duties as scheduled or required by management.
Required Skills
- Strong work ethic and proven reliability
- Ability to work independently with minimal supervision and as part of a cohesive team
- Exceptional attention to detail and a commitment to maintaining the highest standards of cleanliness
- Good physical stamina to perform repetitive tasks, stand for long periods, and lift, push, and pull objects as needed
- Effective time management skills to complete assigned tasks efficiently within deadlines
- Positive, 'can-do' attitude and a genuine willingness to learn and adapt
- Basic verbal communication skills to interact with guests and colleagues respectfully
Preferred Qualifications
- Basic understanding of cleaning techniques, products, and equipment
- Previous experience in any service-oriented role (e.g., retail, food service, customer support)
- Familiarity with general health and safety guidelines relevant to a hospitality setting
- Ability to communicate effectively in basic Portuguese, as it is the local language
Perks & Benefits
- Competitive monthly salary commensurate with experience and the local market
- Comprehensive on-the-job training and ongoing professional development opportunities
- Clear pathways for career advancement within the hotel and broader hospitality sector
- Complimentary staff meals provided during shifts to ensure well-being
- Provision of a professional uniform
- A supportive, inclusive, and friendly team environment
- Paid annual leave and observance of public holidays
How to Apply
If you are enthusiastic about this entry-level opportunity and believe you possess the dedication and skills to excel in this role, we encourage you to apply! Please click on the application link below to submit your application directly. We look forward to reviewing your profile and potentially welcoming you to the Catembe Gallery Hotel family, where your contributions will be valued.