About Company
Driving innovation in digital retail, Career.zycto offers a dynamic environment where your e-commerce expertise can truly shine. We are a forward-thinking entity dedicated to optimizing online customer journeys and streamlining fulfilment processes. For an E-commerce Specialist passionate about conversion rates, inventory management, and enhancing user experience, Career.zycto provides the perfect platform to implement cutting-edge strategies and see tangible results. Join a collaborative team that values data-driven decisions and continuous improvement, ensuring our online presence remains robust and our customer satisfaction high.
Job Description
Are you an agile and results-oriented E-commerce Specialist with a knack for optimizing online retail operations and ensuring seamless order fulfilment? Career.zycto is seeking a dedicated professional to manage and enhance our online store presence, drive sales, and streamline our product delivery process. This pivotal role involves overseeing all aspects of our e-commerce platform, from website merchandising and content management to inventory tracking and customer order fulfilment, ensuring an exceptional end-to-end customer experience. You will be instrumental in translating our brand vision into a compelling online shopping destination, working closely with marketing, sales, and logistics teams to achieve our ambitious growth targets. If you thrive in a fast-paced environment and possess a comprehensive understanding of e-commerce best practices, we encourage you to join our growing team.
Key Responsibilities
- Manage daily operations of the e-commerce website, including product listings, inventory updates, pricing, and promotional content.
- Optimize product pages for SEO, user experience, and conversion rates, utilizing tools for keyword research and content analysis.
- Implement and monitor email marketing campaigns, social media promotions, and other digital marketing initiatives to drive traffic and sales.
- Oversee the entire order fulfilment process, from order reception and processing to packaging and dispatch, ensuring accuracy and timeliness.
- Collaborate with logistics partners to manage shipping, returns, and customer service inquiries related to delivery.
- Analyze website performance data using Google Analytics and other tools to identify trends, opportunities, and areas for improvement.
- Develop and execute strategies for abandoned cart recovery, customer retention, and loyalty programs.
- Stay abreast of industry trends, competitor activities, and emerging e-commerce technologies to maintain a competitive edge.
- Manage customer reviews and feedback, ensuring timely responses and positive brand representation.
- Ensure all online content adheres to brand guidelines and legal requirements.
Required Skills
- Proven experience as an E-commerce Specialist or similar role (minimum 2 years).
- Strong understanding of e-commerce platforms (e.g., Shopify, Magento, WooCommerce).
- Proficiency in digital marketing tools and techniques (SEO, SEM, email marketing, social media advertising).
- Experience with web analytics tools (e.g., Google Analytics).
- Demonstrable experience in inventory management and order fulfilment processes.
- Excellent written and verbal communication skills.
- Strong analytical and problem-solving abilities.
- Ability to work independently and as part of a team in a fast-paced environment.
Preferred Qualifications
- Bachelor’s degree in Marketing, Business Administration, E-commerce, or a related field.
- Familiarity with A/B testing methodologies and conversion rate optimization (CRO) principles.
- Experience with graphic design software (e.g., Adobe Photoshop) for basic image editing.
- Knowledge of HTML/CSS for minor website adjustments.
- Certification in Google Analytics or Google Ads.
Perks & Benefits
- Competitive salary package.
- Generous annual leave entitlement.
- Opportunities for professional development and career progression.
- Collaborative and supportive work environment.
- Employee discount on company products.
- Regular team social events.
- Pension scheme.
- Free on-site parking.
How to Apply
To apply for this exciting opportunity, please click on the application link below. We look forward to reviewing your application and exploring how your skills can contribute to Career.zycto’s success.
