About Company
An optometrist assistant thrives in a supportive environment where patient care and professional development are paramount. At Career.zycto, we believe in fostering a collaborative atmosphere that empowers our team to deliver exceptional service. We’re a rapidly growing healthcare partner in Berlin, dedicated to connecting top talent with rewarding opportunities within the optical sector. Our commitment to innovation and continuous improvement ensures that our partners – and by extension, our candidates – always stay ahead. Join a forward-thinking organization where your contribution truly matters, supporting vision care professionals and making a tangible difference in the lives of our community members, right here in Treptow.
Job Description
Career.zycto is actively seeking a dedicated and compassionate Optometrist Assistant to join our dynamic team in Treptow, Berlin, on a part-time basis. This is an exceptional opportunity for an individual passionate about eye care and customer service to contribute to a thriving optical practice. As an Optometrist Assistant, you will play a crucial role in ensuring the smooth operation of the clinic, supporting our optometrists, and providing an outstanding experience for every patient. Your contributions will directly impact patient satisfaction and the overall efficiency of our practice.
We are looking for someone who is eager to learn, possesses excellent interpersonal skills, and is committed to upholding the highest standards of professional conduct. You will be the friendly face that greets patients, guides them through initial screenings, and assists with various administrative tasks, making you an indispensable part of our vision care team. This role offers flexible hours, ideal for those seeking to balance work with other commitments, while still making a significant impact in a vital healthcare field. You’ll be entrusted with patient data, requiring a strong sense of responsibility and adherence to privacy regulations.
If you are detail-oriented, empathetic, and ready to embark on a fulfilling career path in optometry, we encourage you to apply and become a valued member of our growing network. This position offers a chance to work closely with experienced eye care professionals, gain valuable industry knowledge, and contribute to the well-being of the local community.
Key Responsibilities
- Warmly greet patients, manage check-ins and check-outs, and ensure a positive first impression.
- Conduct preliminary tests and screenings, such as visual acuity, auto-refraction, and visual field testing, prior to the optometrist's examination.
- Assist optometrists during examinations by accurately recording patient information, test results, and maintaining organized patient charts.
- Educate patients on proper contact lens care, various eyewear options, and general eye health practices.
- Manage appointment scheduling, patient records, and other administrative tasks efficiently using clinic software.
- Maintain the cleanliness, sterilization, and organization of examination rooms and optical equipment.
- Assist patients with frame selection, adjustments, minor repairs, and dispensing of eyewear.
- Process insurance claims, handle billing inquiries, and manage payment collections.
- Order and manage optical supplies and inventory, ensuring stock levels are maintained.
- Provide exceptional customer service, addressing patient inquiries and concerns with professionalism and empathy.
Required Skills
- Proficiency in German and English (B2 level or higher for effective patient communication).
- Excellent communication and interpersonal skills, with a friendly and approachable demeanor.
- Strong organizational abilities and meticulous attention to detail.
- Ability to work effectively and calmly in a fast-paced healthcare environment.
- Basic computer literacy and ability to quickly learn new scheduling and electronic health record (EHR) software.
- A genuine empathetic and patient-first approach.
- Ability to maintain strict patient confidentiality (adhering to GDPR and local privacy regulations).
Preferred Qualifications
- Previous experience (at least 6 months) in an optical practice, medical office, or a customer service-intensive role.
- Knowledge of basic optical terminology, eye anatomy, and common vision conditions.
- Certification as an Ophthalmic Assistant or Optometric Technician is a plus, though not mandatory.
- Familiarity with medical scheduling software and electronic health records (EHR) systems.
- Experience with optical dispensing and frame adjustments.
Perks & Benefits
- Competitive hourly wage with opportunities for professional growth within the company.
- Flexible part-time working hours to promote a healthy work-life balance.
- Access to ongoing training and professional development resources to enhance your skills.
- A supportive, collaborative, and friendly team environment.
- Opportunity to work in a modern, well-equipped optical practice.
- Contribution to a vital healthcare service, making a real difference in the local community.
- Employee discounts on eyewear products and services for you and your family.
How to Apply
Interested candidates are invited to submit their application by clicking the link below. Please ensure your resume highlights relevant experience and skills, along with a brief cover letter outlining your interest in the role and why you believe you’d be a great fit for our team. We look forward to reviewing your qualifications and potentially welcoming you to our dedicated team.
