Accounts Receivable Officer – Billing & Credit Control

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🏢 Career.zycto📍 Selly Park, Birmingham💼 Full-Time💻 On-site🏭 Business Services💰 £28,000 - £34,000 per year

About Company

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Career.zycto is a dynamic and forward-thinking organization dedicated to fostering growth and innovation within the business services sector. For an Accounts Receivable Officer, joining our team means becoming an integral part of our financial stability and success. We pride ourselves on a supportive environment where meticulous attention to detail and proactive problem-solving are highly valued. Here, you’ll contribute directly to our cash flow management, making a tangible impact daily. We champion professional development and offer a collaborative culture that respects individual contributions while working towards collective goals.

Job Description

Career.zycto is seeking a highly motivated and detail-oriented Accounts Receivable Officer with a strong background in billing and credit control to join our dynamic finance team in Selly Park, Birmingham. This pivotal role is essential for maintaining our financial health, ensuring timely cash flow, and building strong, lasting relationships with our valued clients. As an Accounts Receivable Officer, you will be at the forefront of our revenue cycle, responsible for accurate invoicing, diligent debt recovery, and comprehensive account reconciliation, directly impacting the company’s liquidity and profitability.

You will be entrusted with managing a diverse portfolio of client accounts, overseeing the entire lifecycle from initial service delivery and billing through to final payment collection. This involves the precise generation and distribution of invoices, meticulous monitoring of payment terms, proactive communication with clients regarding overdue accounts, and the swift resolution of any billing discrepancies or queries. Your ability to communicate clearly, persuasively, and professionally, both internally with cross-functional teams and externally with clients, will be paramount in fostering positive client relationships while rigorously safeguarding the company’s financial interests.

Beyond the routine, you will play a critical role in identifying potential credit risks, assessing client creditworthiness, and implementing proactive strategies to mitigate financial exposure. Your analytical skills will be vital in analysing aged debtor reports, forecasting collections, and providing insightful reports to management. You will also be instrumental in continually reviewing and enhancing our accounts receivable processes, leveraging financial software and systems to improve efficiency and accuracy. This position requires someone who is not only exceptionally meticulous with numbers but also possesses outstanding negotiation skills, a diplomatic approach to challenging situations, and a proactive mindset to problem-solving.

Working closely with our sales, operations, and other finance departments, you will ensure a seamless and integrated approach to client billing and payments, contributing to a cohesive and efficient financial operation. If you are passionate about financial accuracy, thrive in a fast-paced environment where your contributions are recognized, and are eager to contribute to the sustained growth of a forward-thinking company, then Career.zycto offers an exceptional opportunity. We are looking for an individual who can take initiative, problem-solve independently, demonstrate strong ethical standards, and contribute positively to our collaborative team culture. Join us and become a vital part of a team committed to excellence and professional development.

Key Responsibilities

  • Manage a portfolio of client accounts, ensuring accurate and timely invoicing.
  • Perform daily cash allocation and reconciliation of customer accounts.
  • Proactively manage credit control, chasing overdue payments via phone, email, and letter.
  • Resolve client billing queries and disputes efficiently and professionally.
  • Generate and analyse aged debtor reports, providing insights to management.
  • Process credit notes and adjustments as required.
  • Assist with month-end closing procedures related to accounts receivable.
  • Maintain accurate and up-to-date customer records in the accounting system.
  • Assess new client credit applications and existing client credit limits.
  • Collaborate with sales and operations teams to resolve billing issues and improve processes.

Required Skills

  • Proven experience (minimum 2 years) in Accounts Receivable, Billing, or Credit Control.
  • Strong understanding of accounting principles and practices.
  • Excellent communication, negotiation, and interpersonal skills.
  • High level of accuracy and meticulous attention to detail.
  • Proficiency in accounting software (e.g., Xero, Sage, QuickBooks) and MS Excel.
  • Ability to work independently and manage a diverse workload.
  • Strong problem-solving abilities and a proactive approach.
  • Excellent organizational and time management skills.

Preferred Qualifications

  • AAT qualification or equivalent finance/accounting qualification.
  • Experience with a specific ERP system (e.g., SAP, Oracle, NetSuite).
  • Previous experience in the business services or professional services sector.
  • Demonstrated ability to improve AR processes and reduce debtor days.
  • Experience with credit risk assessment and mitigation strategies.

Perks & Benefits

  • Competitive salary and performance-related bonus scheme.
  • Generous annual leave allowance plus bank holidays.
  • Comprehensive private medical insurance.
  • Company pension scheme with employer contributions.
  • Opportunities for professional development and continuous learning.
  • Collaborative and supportive work environment.
  • Regular social events and team-building activities.
  • On-site parking.
  • Modern office facilities in a convenient Selly Park location.

How to Apply

To apply for this exciting opportunity, please click on the application link below. Ensure your CV highlights your relevant experience in accounts receivable, billing, and credit control. We look forward to reviewing your application.

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