About Company
Career.zycto isn’t just about finding solutions; it’s about pioneering excellence in claims management. We empower our team of adjusters to transform complex situations into clear, fair outcomes for our clients. Joining us means becoming part of a dynamic environment where your expertise in review and approvals is not just valued, but essential to our commitment to integrity and efficiency. We foster a culture of continuous learning and support, ensuring you have the tools and collaborative atmosphere to excel. Here, your meticulous approach directly contributes to protecting livelihoods and rebuilding trust, making every day impactful.
Job Description
Are you a meticulous professional with a keen eye for detail and a passion for fair and efficient claims resolution? Career.zycto is seeking a dedicated Claims Adjuster specializing in Review & Approvals to join our thriving team in Sparkbrook, Birmingham. In this pivotal role, you will be instrumental in upholding our commitment to integrity and exceptional service by meticulously evaluating complex claims, ensuring accuracy, compliance, and equitable outcomes.
As a Claims Adjuster focused on Review & Approvals, you will navigate a diverse portfolio of insurance claims, from initial assessment to final approval. Your expertise will be crucial in interpreting policy language, analyzing reports, and making informed decisions that directly impact our clients’ lives and our company’s reputation. This isn’t just about processing paperwork; it’s about applying critical thinking, exercising sound judgment, and communicating effectively with various stakeholders, including claimants, brokers, and internal teams.
We believe in empowering our adjusters with the resources and autonomy needed to succeed. You will work within a supportive, collaborative environment where your contributions are recognized and valued. Career.zycto fosters a culture of continuous professional development, offering opportunities for advanced training and career progression within the insurance sector. If you are driven by a desire to make a tangible difference, thrive in a detail-oriented setting, and are ready to take on the challenge of ensuring justice and fairness in every claim, we invite you to explore this exciting opportunity. Join us in setting new benchmarks for excellence in claims management.
Your day-to-day will involve deep dives into documentation, cross-referencing facts, and employing your analytical prowess to identify potential discrepancies or areas requiring further investigation. Success in this role demands not only a solid understanding of insurance principles and regulations but also exceptional organizational skills to manage multiple cases simultaneously without compromising on precision or timeliness. We pride ourselves on our swift yet thorough claims handling process, and your role will be central to maintaining this high standard. Beyond the technical aspects, you will have the chance to engage in problem-solving that genuinely helps individuals and businesses recover from unforeseen circumstances, reinforcing Career.zycto’s position as a trusted partner in the community. This position offers a chance to refine your expertise and grow within a company that is forward-thinking and committed to employee success.
Key Responsibilities
- Conduct thorough review and analysis of complex insurance claims for various lines of business.
- Verify policy coverage, liability, and damages in accordance with company guidelines and regulatory requirements.
- Approve or deny claims based on detailed findings and policy stipulations, providing clear justifications.
- Identify and investigate potential fraudulent activities or claim discrepancies.
- Communicate effectively with claimants, brokers, legal counsel, and other involved parties to gather necessary information and explain decisions.
- Prepare comprehensive reports and documentation outlining claim status, decisions, and recommendations.
- Ensure all claims processes adhere to compliance standards, industry best practices, and ethical guidelines.
- Collaborate with other claims departments and legal teams on escalated or intricate cases.
- Maintain accurate and up-to-date claim records in the company's claims management system.
- Participate in continuous professional development and training sessions to stay abreast of industry changes.
Required Skills
- Proven experience as a Claims Adjuster, ideally with a focus on review and approvals.
- Strong analytical and problem-solving abilities.
- Exceptional attention to detail and accuracy.
- Excellent written and verbal communication skills.
- Solid understanding of insurance policies, terminology, and regulations.
- Proficiency in using claims management software and Microsoft Office Suite.
- Ability to work independently and manage a diverse caseload effectively.
- Demonstrated ability to make sound, unbiased decisions under pressure.
Preferred Qualifications
- Bachelor's degree in Business, Finance, Law, or a related field.
- Professional insurance designations (e.g., ACII, Cert CII, AINS).
- Experience with specific claims types relevant to Career.zycto (e.g., property, casualty, motor).
- Familiarity with UK insurance market specific regulations.
- Prior experience in a quality assurance or auditing role within insurance.
Perks & Benefits
- Competitive annual salary and performance-based bonuses.
- Comprehensive health and wellness benefits package.
- Generous paid time off and public holidays.
- Company-sponsored professional development and training programs.
- Opportunities for career advancement within a growing organization.
- Supportive and collaborative work environment.
- Pension scheme with company contributions.
- Employee assistance program (EAP).
- Modern office facilities in Sparkbrook, Birmingham.
How to Apply
Interested candidates are encouraged to submit their CV and a cover letter detailing their relevant experience and why they are a great fit for this role. Please click on the application link below to apply directly. We look forward to reviewing your application and potentially welcoming you to the Career.zycto team.
