About Company
At Career.zycto, we believe in fostering an environment where compassion meets exceptional service. We are a dynamic recruitment partner, dedicated to connecting talented individuals like you with leading healthcare institutions across the UK. For a Hospital Care Coordinator on the night shift, joining through Career.zycto means becoming part of a team that deeply values your commitment to patient wellbeing and operational excellence during critical hours. We champion roles where your organizational skills and empathy make a tangible difference, ensuring every patient journey is smooth and supported. Discover a rewarding path where your nocturnal dedication truly shines.
Job Description
Embark on a vital role with Career.zycto, connecting you to an esteemed healthcare facility in Balerno, Edinburgh, as a Hospital Care Coordinator for the Night Shift. This isn’t just a job; it’s a profound opportunity to be the backbone of patient flow and administrative support during the critical nocturnal hours. Your expertise will ensure seamless operations, providing essential support to medical teams and comfort to patients and their families.
As a Night Shift Hospital Care Coordinator, you will play a pivotal role in maintaining the high standards of patient care and operational efficiency that our partner hospitals are renowned for. You will be at the heart of coordinating patient admissions, discharges, and transfers, ensuring all necessary documentation is meticulously prepared and processed. Your ability to communicate effectively and calmly under pressure will be indispensable as you liaise with nurses, doctors, and other healthcare professionals to manage bed availability and resolve any logistical challenges that arise throughout the night.
This position demands a proactive individual with exceptional organizational skills and a deeply empathetic approach. You will be responsible for managing patient records, updating electronic systems, and ensuring strict adherence to confidentiality protocols. The night shift offers a unique environment where your attention to detail and independent problem-solving capabilities can truly flourish. You will contribute significantly to the overall patient experience, ensuring that even in the quiet hours, every aspect of care coordination is handled with the utmost precision and compassion.
Beyond the administrative duties, you will be a reassuring presence, often the first point of contact for enquiries during the night. Your calm demeanor and professional approach will provide invaluable support to the clinical teams, allowing them to focus on direct patient care. If you are a dedicated professional seeking a challenging yet deeply rewarding night-time role where your contributions are directly impactful to patient welfare and hospital efficiency, then this opportunity with Career.zycto to join a leading Balerno facility is tailor-made for you. We are seeking someone who thrives in a dynamic environment and is committed to making a difference around the clock.
Key Responsibilities
- Coordinate patient admissions, discharges, and transfers efficiently during the night shift.
- Liaise with medical staff, nurses, and other departments to ensure smooth patient flow.
- Maintain accurate and up-to-date patient records, both digital and physical.
- Manage bed allocations and monitor bed availability throughout the night.
- Handle incoming calls and enquiries, providing information or directing calls appropriately.
- Ensure compliance with hospital policies, procedures, and patient confidentiality (GDPR).
- Prepare and process necessary documentation for patient movements and services.
- Assist in resolving administrative and logistical issues promptly and effectively.
- Support clinical teams by managing administrative tasks, allowing them to focus on patient care.
- Report any issues or incidents to the appropriate supervisory staff.
Required Skills
- Proven experience in a healthcare administrative or coordination role.
- Exceptional organizational and time management skills.
- Strong verbal and written communication abilities.
- Proficiency in medical terminology and healthcare administrative processes.
- Competence in using electronic patient record systems (EPR/EMR).
- Ability to work independently and make sound decisions under pressure.
- High level of empathy, discretion, and professionalism.
- Excellent problem-solving capabilities.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Preferred Qualifications
- NVQ Level 3 in Business Administration or equivalent.
- Experience working night shifts in a hospital or clinical setting.
- Knowledge of NHS policies and procedures.
- Familiarity with specific hospital IT systems used in Edinburgh (e.g., TRAKCARE).
- First Aid certification.
Perks & Benefits
- Competitive night shift salary.
- Opportunities for professional development and training.
- Access to a supportive and collaborative work environment.
- Generous holiday allowance.
- Pension scheme.
- Employee assistance program.
- On-site parking (where available).
- Contribution to a vital community service.
How to Apply
If you are a dedicated and experienced professional eager to make a significant impact during the night, we encourage you to apply. Please click on the application link below to submit your CV and a cover letter outlining your suitability for this role.
