About Company
At Career.zycto, we believe in empowering individuals to live their best lives within their communities. Our mission is to connect compassionate professionals with those who need support, fostering independence and well-being. We are a dynamic, person-centred organisation dedicated to making a tangible difference in the lives of many across Edinburgh. Joining Career.zycto means becoming part of a supportive team where your empathy, organisational skills, and dedication as a Community Care Coordinator will be truly valued and given the flexibility to thrive. We champion innovative approaches to care delivery and offer a collaborative environment where your contributions directly shape positive outcomes.
Job Description
Are you a highly organised, empathetic, and proactive individual passionate about making a real difference in people’s lives? Career.zycto is seeking a dedicated Community Care Coordinator to join our vibrant team in Tollcross, Edinburgh. This role offers a flexible schedule, acknowledging the dynamic nature of community care and promoting a healthy work-life balance for our team members.
As a Community Care Coordinator, you will be at the heart of our operations, ensuring the seamless delivery of high-quality care services to individuals within their homes and communities. Your expertise will be crucial in assessing client needs, developing personalised care plans, and coordinating a team of dedicated care professionals. This isn’t just an administrative role; it’s a pivotal position that requires a compassionate approach, strong problem-solving skills, and the ability to adapt to diverse situations. You will act as the primary point of contact for clients, their families, and our care staff, building strong, trusting relationships based on respect and understanding.
We are committed to person-centred care, focusing on empowering individuals to maintain their independence and enhance their quality of life. Your work will directly contribute to this mission by meticulously matching clients with the most suitable carers, managing schedules efficiently, and ensuring all care plans are meticulously implemented and regularly reviewed. The flexible schedule component allows you to manage your workload effectively, balancing office-based tasks with essential community visits, ensuring optimal support for both our clients and our care team.
Career.zycto prides itself on fostering a supportive and collaborative environment. We believe in continuous professional development and provide the resources you need to excel. If you thrive in a role where every day brings new challenges and opportunities to positively impact lives, and you’re looking for an organisation that values your dedication and offers flexibility, then we encourage you to apply. Join us in strengthening our community through exceptional care.
Key Responsibilities
- Conduct initial client assessments to identify individual care needs and preferences.
- Develop, implement, and regularly review personalised care plans in collaboration with clients, families, and healthcare professionals.
- Coordinate and manage care schedules for a team of community care workers, ensuring optimal client-carer matching and service delivery.
- Act as the primary point of contact for clients, families, and care staff, addressing concerns and providing support.
- Monitor the quality of care provided, ensuring adherence to CQC standards and company policies.
- Recruit, train, and supervise care staff, fostering a positive and professional working environment.
- Maintain accurate and up-to-date client records and administrative documentation.
- Participate in on-call rotations as required to provide out-of-hours support.
- Facilitate effective communication between clients, carers, and external agencies.
- Promote the independence and well-being of clients through tailored care solutions.
Required Skills
- Proven experience in care coordination or a similar role within the social care sector (minimum 2 years).
- Excellent communication and interpersonal skills, with a compassionate and empathetic approach.
- Strong organisational and time management abilities, capable of managing multiple priorities.
- Proficiency in using care management software and standard office applications.
- Ability to work independently and as part of a team, demonstrating initiative and problem-solving skills.
- Full UK driving license and access to a reliable vehicle for community visits.
- Knowledge of relevant care standards and regulations (e.g., CQC, SSSC).
Preferred Qualifications
- SVQ Level 3 in Health and Social Care or equivalent.
- Experience with rostering and scheduling software specific to care services.
- Familiarity with the local Edinburgh community care landscape.
- Previous experience in a supervisory or leadership capacity within a care setting.
Perks & Benefits
- Competitive salary and flexible working hours.
- Generous holiday allowance.
- Opportunities for professional development and ongoing training.
- Supportive and collaborative team environment.
- Company pension scheme.
- Employee assistance programme.
- Mileage allowance for community travel.
How to Apply
If you are passionate about community care and possess the skills and experience we are looking for, we encourage you to apply today. Please click on the application link below to submit your CV and a covering letter outlining your suitability for this role. We look forward to hearing from you!
