About Company
Ready to lead with compassion and grow your career? Career.zycto is a dynamic organization committed to providing exceptional residential care services across the region. We believe in nurturing talent and empowering our teams to deliver outstanding support to those in our care. For a Residential Care Supervisor, this means a supportive environment, comprehensive training, and genuine opportunities for professional development, allowing you to truly make a difference every day.
Job Description
Join Career.zycto as a Residential Care Supervisor and embark on a rewarding journey where your leadership makes a tangible impact on the lives of others. We are seeking a dedicated and compassionate individual to oversee the daily operations of our residential care facility in Heworth, York. This pivotal role involves supervising a team of care professionals, ensuring the highest standards of person-centred care are consistently met, and fostering a warm, respectful, and safe environment for all residents. While previous supervisory experience in a care setting is beneficial, we are strongly committed to your success and offer comprehensive training for the right candidate who demonstrates leadership potential, empathy, and a strong work ethic.
As a Residential Care Supervisor, you will be instrumental in the smooth running of the home, coordinating care plans, managing staff rotas, and acting as a primary point of contact for residents and their families. This isn’t just a job; it’s a chance to mentor and inspire a team, uphold our values of dignity and respect, and contribute significantly to the well-being of vulnerable individuals. You will work closely with the management team, participating in assessments, reviews, and ensuring regulatory compliance. If you possess a genuine passion for care, coupled with a desire to lead and develop, and are eager to learn and grow within a supportive framework, Career.zycto offers the perfect platform for your aspirations. We believe in investing in our people, providing continuous professional development opportunities and a clear career pathway. This role offers a unique opportunity to blend hands-on care with critical leadership responsibilities, making every day both challenging and deeply fulfilling. Your commitment will directly translate into improved quality of life for our residents and a thriving work environment for your team.
Key Responsibilities
- Supervise, motivate, and mentor a team of care staff, ensuring high standards of care delivery.
- Oversee daily residential care operations, including coordinating shifts and managing staff rotas.
- Ensure person-centred care plans are implemented, monitored, and regularly reviewed to meet individual needs.
- Act as a key liaison for residents, their families, and external professionals, maintaining clear communication.
- Assist with resident assessments, admissions, and discharge processes.
- Support the management team in maintaining regulatory compliance and upholding CQC standards.
- Conduct regular supervisions and appraisals for care staff, identifying training needs and fostering professional growth.
- Manage and administer medication safely and accurately, adhering to company policies and procedures.
- Address and resolve resident and staff concerns or complaints efficiently and empathetically.
- Participate in staff meetings, training sessions, and continuous professional development programs.
Required Skills
- Demonstrable experience in a care setting (e.g., Senior Carer, Team Leader, or equivalent).
- Strong communication and interpersonal skills, both written and verbal.
- Proven ability to lead, motivate, and manage a team effectively.
- Excellent organizational and time management abilities.
- Empathy, patience, and a genuine passion for providing high-quality care.
- Ability to work effectively under pressure and respond to emergencies.
- Proficiency in basic computer applications for record-keeping and communication.
- Understanding of care regulations and safeguarding principles.
Preferred Qualifications
- NVQ Level 3 in Health and Social Care (or equivalent).
- Previous experience as a Residential Care Supervisor or Team Leader.
- Knowledge of CQC regulations and best practices.
- First Aid certification.
- Medication administration training.
Perks & Benefits
- Comprehensive paid training and ongoing professional development.
- Opportunities for career progression within Career.zycto.
- Competitive salary and pension scheme.
- Generous annual leave allowance.
- Employee assistance program for well-being support.
- Supportive and collaborative team environment.
- Free on-site parking.
- Uniform provided.
How to Apply
If you are ready to take the next step in your care career and believe you have the passion and leadership potential to excel in this role, we encourage you to apply. Please click on the application link below to submit your CV and a cover letter detailing your experience and why you are the ideal candidate for this Residential Care Supervisor position at Career.zycto.
