About Company
Vodacom Mozambique is a leading telecommunications company, committed to connecting people across the nation and empowering communities through innovative mobile services. As a subsidiary of Vodacom Group Limited, we are part of a global network dedicated to driving digital inclusion and creating a brighter future for all. In Mozambique, we are at the forefront of delivering reliable connectivity, exceptional customer service, and a wide range of products designed to meet the evolving needs of our diverse customer base. We believe in fostering local talent, empowering our employees, and making a tangible difference in the regions we serve. Joining Vodacom Mozambique means becoming part of a dynamic team focused on growth, innovation, and community impact, contributing to a company that truly values its role in societal development and economic progress across Mozambique.
Job Description
Are you a highly motivated, enthusiastic individual looking to kickstart your career in a dynamic and fast-paced environment? Vodacom Mozambique is seeking an energetic Entry-Level Promotion Helper to join our dedicated team in Mandimba, Niassa Province. This is an exciting opportunity for someone eager to learn the ropes of sales, marketing, and direct customer engagement within the thriving telecommunications industry. As a Promotion Helper, you will be a vital frontline representative, serving as the welcoming face of Vodacom in the local community. Your role will involve direct interaction with potential and existing customers, making you crucial in increasing brand awareness, promoting our latest products and services, and ensuring our messages reach the heart of Mandimba. We are looking for individuals who are genuinely passionate about connecting with people, possess excellent communication skills, and are driven by a desire to contribute to the success of a leading company. No prior experience in telecommunications or sales is required; we are committed to providing comprehensive training, mentorship, and ongoing support to help you excel in this role and develop a robust professional skillset. This position offers a unique chance to develop valuable professional skills, build a strong foundation for a career in marketing, sales, or customer service, and grow within a supportive and innovative company that deeply values its employees and the communities it serves. Embrace this opportunity to launch your career with a company that truly makes a difference!
Key Responsibilities
- Engage directly and enthusiastically with potential and existing customers in various community settings, including markets, events, and public spaces, to promote Vodacom products and services.
- Effectively distribute promotional materials, such as flyers, brochures, and merchandise, ensuring maximum visibility and reach.
- Assist in the setup and dismantling of promotional stands, kiosks, and displays at local events and designated areas, ensuring an attractive and professional presentation.
- Clearly and accurately explain Vodacom's diverse service offerings, competitive pricing plans, and special promotions to potential customers, answering questions with confidence.
- Gather valuable customer feedback and market intelligence on product interest and competitor activities, reporting insights to the supervisory team for strategic planning.
- Support the sales team by identifying potential leads, assisting with customer registrations, and guiding new subscribers through the activation process.
- Maintain a consistently positive brand image and deliver an exceptional customer experience at all times, reflecting Vodacom's commitment to service excellence.
- Adhere strictly to all company guidelines, policies, and ethical standards regarding promotions, customer interaction, and data handling.
Required Skills
- Excellent verbal communication and interpersonal skills, with the ability to articulate information clearly and persuasively.
- Proficiency in Portuguese (written and spoken) is essential for effective communication with customers and colleagues.
- High level of enthusiasm, energy, and a genuinely positive attitude, capable of engaging diverse audiences.
- Ability to work effectively both independently, taking initiative, and collaboratively as part of a dynamic team.
- Strong willingness to learn new products, services, and promotional techniques, adapting quickly to new challenges.
- Basic organizational skills and meticulous attention to detail to manage promotional materials and customer interactions.
Preferred Qualifications
- Secondary school certificate or equivalent qualification.
- Familiarity with the Mandimba community and local dialects (e.g., Emakhuwa, Nyanja, Yao) is a significant advantage.
- Previous experience in customer service, retail, brand ambassador roles, or any public-facing position (even informal volunteer work).
Perks & Benefits
- Comprehensive training and continuous professional development programs designed to foster career growth.
- Clear opportunities for career advancement and internal mobility within a leading global telecommunications company.
- Competitive entry-level salary, along with performance-based incentives and bonuses.
- A supportive, collaborative, and inclusive team environment that values every contribution.
- Access to a range of Vodacom employee benefits, including discounted services and health programs.
- A unique chance to make a real, tangible impact on local communities through enhanced connectivity and digital empowerment.
How to Apply
Interested candidates who are ready to embark on an exciting career journey with Vodacom Mozambique are encouraged to apply by clicking the link below. Please ensure your comprehensive CV and a brief cover letter highlighting your interest in this entry-level role are attached with your application.