About Company
Shaping the future of care leadership, Career.zycto is a dynamic force in connecting exceptional talent with impactful opportunities within the social care sector. We understand that a Personal Support Lead Supervisor thrives in an environment that values autonomy, professional development, and genuinely flexible working patterns. At Career.zycto, you’ll discover a partner committed to fostering your growth, recognizing your crucial role in empowering support teams, and ultimately enhancing community well-being. Join us and lead with purpose in a setting where your expertise truly makes a difference.
Job Description
Are you a compassionate and experienced leader with a passion for empowering individuals and teams in personal support? Career.zycto is actively seeking a dedicated Personal Support Lead Supervisor to join our network of outstanding care professionals in Barry, Cardiff. This pivotal role offers the unique advantage of flexible hours, allowing you to manage your schedule effectively while still making a profound impact. As a Lead Supervisor, you will be instrumental in overseeing the delivery of high-quality personal support services, guiding a team of dedicated support workers, and ensuring the well-being and satisfaction of the individuals we serve. Your expertise will not only ensure compliance with all regulatory standards but also foster a positive and nurturing environment where both service users and support staff can flourish. This isn’t just a job; it’s an opportunity to lead, innovate, and contribute to a person-centered approach that genuinely changes lives within the community. We are looking for someone who combines strong organizational skills with an empathetic leadership style, capable of inspiring their team to achieve excellence while navigating the dynamic landscape of personal care. Embrace a role where your leadership skills are valued, and your commitment to compassionate care is recognized and rewarded.
Key Responsibilities
- Lead, mentor, and supervise a team of personal support workers, fostering a positive and supportive work environment.
- Oversee the development, implementation, and review of individualized care plans, ensuring they meet the specific needs and goals of service users.
- Conduct regular supervisions, appraisals, and team meetings to monitor performance, provide feedback, and facilitate continuous professional development.
- Ensure compliance with all relevant health and safety regulations, safeguarding policies, and CQC standards.
- Manage staff rotas and allocate duties efficiently, accommodating flexible working patterns where possible.
- Act as a primary point of contact for service users, their families, and external stakeholders, resolving concerns and promoting effective communication.
- Handle incident reporting, investigations, and follow-ups in accordance with company policies and legal requirements.
- Participate in the recruitment and onboarding of new support staff, ensuring they meet the required standards and values of our service.
Required Skills
- Proven experience in a supervisory or leadership role within personal care or social care.
- Excellent communication, interpersonal, and team-building skills.
- Strong organizational and time management abilities, including rota planning and delegation.
- In-depth knowledge of safeguarding procedures, CQC regulations, and relevant health and social care legislation.
- Proficiency in using care management software and general office applications.
- Ability to work autonomously and make sound decisions under pressure.
- Demonstrated empathy, patience, and a person-centered approach to care.
Preferred Qualifications
- NVQ Level 3 or 4 in Health and Social Care, or equivalent qualification.
- First Aid certification.
- Full UK driving license with access to a vehicle.
Perks & Benefits
- Competitive salary package with annual reviews.
- Flexible working hours to support work-life balance.
- Opportunities for continuous professional development and career progression.
- Comprehensive induction and ongoing training programs.
- Generous holiday allowance.
- Supportive leadership team and a collaborative work environment.
- Pension scheme contribution.
How to Apply
Ready to lead with compassion and make a real difference in the lives of others? We encourage you to click on the application link below to submit your CV and a covering letter detailing your relevant experience and why you are the ideal candidate for this Personal Support Lead Supervisor position. We look forward to hearing from you!
