About Company
Empowering the next generation of leaders in residential care is at the heart of Career.zycto’s mission. As a premier recruitment specialist in the social care sector, we are committed to forging connections that genuinely transform lives, both for the individuals we serve and the professionals who care for them. For an aspiring Senior Residential Lead Supervisor, Career.zycto offers an unparalleled pathway to impactful roles where your dedication, empathy, and leadership will flourish. We collaborate with esteemed partners who prioritize comprehensive training, continuous professional development, and truly supportive work environments. Discover a career where your influence is profound and your growth is limitless.
Job Description
Are you a compassionate and dedicated individual with a passion for supporting vulnerable young people and adults in a residential setting? Career.zycto is proud to be recruiting on behalf of a leading residential care provider in the Penarth, Cardiff area, seeking a motivated Senior Residential Lead Supervisor. This is an exceptional opportunity for an experienced professional to step into a pivotal leadership role, guiding a dedicated team and ensuring the highest standards of care and support. We understand the importance of continuous development, which is why comprehensive training will be provided to ensure you are fully equipped to excel in this challenging yet incredibly rewarding position.
As a Senior Residential Lead Supervisor, you will be instrumental in creating a safe, nurturing, and stimulating environment for residents. You will lead by example, mentoring junior staff, and fostering a culture of positive engagement and empowerment. This role requires someone with a strong understanding of safeguarding protocols, a commitment to promoting independence, and the ability to manage complex situations with sensitivity and professionalism. If you are ready to take the next step in your career, leverage your leadership skills, and make a profound difference in the lives of those who need it most, we encourage you to apply. Join a team where your contributions are valued, and your professional growth is actively supported.
Key Responsibilities
- Provide effective leadership, guidance, and supervision to a team of Residential Support Workers, ensuring high standards of care.
- Oversee the daily operations of the residential unit, including rota management, incident reporting, and maintaining a safe environment.
- Implement and monitor individual care plans, ensuring they meet the specific needs and goals of each resident.
- Act as a key worker for designated residents, building positive relationships and advocating for their best interests.
- Ensure compliance with all relevant policies, procedures, and regulatory requirements (e.g., CIW, CQC).
- Conduct regular supervision sessions and appraisals for junior staff, identifying training needs and supporting their professional development.
- Manage and de-escalate challenging behaviours using appropriate techniques and interventions.
- Work collaboratively with external agencies, families, and healthcare professionals to ensure integrated support.
- Participate in on-call duties and shift work, including evenings, weekends, and bank holidays, as required.
- Champion a positive and inclusive culture within the residential setting.
Required Skills
- Proven experience in a residential care setting, ideally with supervisory responsibilities.
- Strong understanding of safeguarding principles and child/adult protection procedures.
- Excellent communication and interpersonal skills, capable of building rapport with residents, staff, and external partners.
- Ability to lead, motivate, and manage a team effectively.
- Demonstrable problem-solving and decision-making abilities under pressure.
- Proficiency in record-keeping and report writing.
- Full UK driving license and access to a vehicle (preferred for occasional duties).
Preferred Qualifications
- NVQ Level 3 or 4 in Health & Social Care (Children & Young People or Adults) or equivalent.
- Knowledge of relevant legislation and frameworks (e.g., Social Services and Well-being (Wales) Act 2014).
- Experience working with individuals with challenging behaviours, complex needs, or learning disabilities.
- First Aid qualification.
Perks & Benefits
- Comprehensive induction and ongoing professional development training.
- Opportunities for career progression within the organisation.
- Competitive salary with opportunities for overtime.
- Generous holiday allowance.
- Employee assistance programme and wellbeing support.
- Supportive and collaborative team environment.
- Pension scheme.
How to Apply
To apply for this rewarding Senior Residential Lead Supervisor role, please click on the application link below. Ensure your CV is up-to-date and highlights your relevant experience and qualifications. We look forward to reviewing your application and discussing how your skills align with our mission to provide outstanding residential care.
