About Company
Career.zycto empowers dedicated professionals to thrive in essential roles. We are a leading recruitment partner, connecting exceptional talent with organisations that genuinely value compassionate, skilled care. For a Live-In Care Supervisor Lead, Career.zycto offers unparalleled support and access to opportunities where your leadership directly enhances client well-being and team development. We believe in fostering environments where expertise in care management and team guidance is recognised and rewarded, ensuring you can make a profound difference while advancing your career. Join us to find your next significant challenge.
Job Description
Are you an experienced and compassionate care professional ready to take the next step in your career, leading a dedicated team and ensuring the highest standards of live-in care? Career.zycto is partnering with a renowned care provider in Camden, London, to recruit a highly motivated Live-In Care Supervisor Lead. This exceptional opportunity offers not just a challenging and rewarding role, but also includes accommodation, allowing you to fully immerse yourself in supporting both clients and carers.
As a Live-In Care Supervisor Lead, you will be at the heart of our operations, overseeing the delivery of personalised care plans to clients requiring continuous support in their own homes. Your primary focus will be to ensure excellence in care provision, maintain strong relationships with clients and their families, and provide robust supervision and mentorship to a team of live-in carers. This is more than just a supervisory role; it’s a chance to truly make a difference, fostering independence and enhancing the quality of life for vulnerable individuals within the vibrant community of Camden. You will be responsible for conducting regular supervisions, performance reviews, and training sessions, ensuring that all carers adhere to best practices and regulatory standards. Your proactive approach to problem-solving, coupled with your ability to remain calm and decisive under pressure, will be crucial. This role demands a strong understanding of care planning, risk assessment, and safeguarding protocols, all while promoting a person-centred approach. You will act as a key point of contact, bridging communication between clients, carers, and management, ensuring seamless coordination and swift resolution of any issues that may arise. Embrace this unique chance to lead with empathy and expertise, contributing significantly to a service that truly transforms lives.
Key Responsibilities
- Oversee the day-to-day delivery of high-quality live-in care services, ensuring client well-being and satisfaction.
- Supervise, mentor, and support a team of live-in carers, conducting regular supervisions and performance appraisals.
- Develop, review, and update personalised care plans in collaboration with clients, families, and healthcare professionals.
- Conduct initial assessments and risk assessments for new clients, ensuring appropriate care matching.
- Provide ongoing training and professional development opportunities for care staff.
- Handle client and carer queries, complaints, and emergencies efficiently and effectively.
- Ensure full compliance with CQC regulations, company policies, and best practice guidelines.
- Maintain accurate and up-to-date client records and care documentation.
- Participate in on-call rotations as required, demonstrating leadership and responsiveness.
- Promote a positive and supportive working environment for all care team members.
Required Skills
- Minimum 3 years of experience in a live-in care setting, with at least 1 year in a supervisory or lead role.
- NVQ Level 3 or higher in Health and Social Care (or equivalent).
- Demonstrated leadership and team management abilities.
- Excellent communication, interpersonal, and organisational skills.
- Strong understanding of CQC regulations and care standards.
- Proficiency in care planning, risk assessment, and medication management.
- Ability to work independently and make informed decisions.
- Full UK driving license (preferred, but not essential if client locations are easily accessible).
Preferred Qualifications
- NVQ Level 4/5 in Health and Social Care or a relevant management qualification.
- Experience with complex care needs (e.g., dementia, palliative care, spinal injuries).
- First Aid certification.
- Proficiency in using care management software.
Perks & Benefits
- Competitive salary package.
- Free, high-quality live-in accommodation included.
- Continuous professional development and training opportunities.
- Supportive and collaborative team environment.
- Opportunity to make a significant impact on clients' lives.
- Generous holiday allowance.
- Pension scheme.
How to Apply
If you are a passionate and experienced Live-In Care Supervisor Lead looking for a challenging yet rewarding role with accommodation included, we encourage you to apply today. Please click on the application link below to submit your CV and a cover letter outlining your relevant experience and why you are the ideal candidate for this position. We look forward to hearing from you!
