About Company
Standard Bank Mozambique is a proud and integral member of the Standard Bank Group, Africa’s largest bank by assets, with a rich heritage spanning over 160 years of financial excellence and innovation. In Mozambique, we have been a steadfast and committed partner in economic growth and community development for decades, consistently delivering a comprehensive range of sophisticated financial services to individuals, small and medium-sized enterprises, and large corporations. Our unwavering commitment extends far beyond traditional banking; we actively invest in the professional and personal growth of our people, foster a culture of continuous innovation, and passionately contribute to the socio-economic fabric of the communities we proudly serve. We firmly believe in creating boundless opportunities, driving sustainable progress, and building a prosperous future where every individual and business can thrive. Our Xai-Xai branch serves as a vital strategic hub for our operations in Gaza Province, upholding our core values of integrity, unparalleled client-centricity, and operational excellence. Joining Standard Bank Mozambique means becoming an esteemed part of a dynamic, forward-thinking team dedicated to making a tangible and positive difference in the lives of our clients and the broader nation.
Job Description
Are you a highly organised, empathetic, and enthusiastic individual with a passion for creating exceptional first impressions? Standard Bank Mozambique is seeking a dedicated and proactive Onboarding Assistant to join our dynamic Human Resources team in Xai-Xai. In this crucial full-time role, you will be instrumental in designing and delivering a seamless, welcoming, and efficient onboarding experience for all new employees, setting the stage for their successful integration into our vibrant corporate culture. You will be the primary point of contact for our new hires, guiding them through every step of their initial journey with us, from pre-employment paperwork and background checks to their first day at the office and beyond. This position offers a unique opportunity to contribute significantly to our employer brand, foster employee satisfaction, and directly impact talent retention, all within a supportive, professional, and forward-thinking environment. Your meticulous attention to detail, exceptional communication skills, and the ability to coordinate multiple tasks simultaneously will be vital in streamlining our onboarding procedures and enhancing the overall new hire experience. If you are eager to play a pivotal role in shaping our talent journey, fostering a positive workplace, and ensuring every new team member feels valued and ready to contribute from day one, we strongly encourage you to apply. This is more than an administrative role; it’s about crafting a lasting positive impression and empowering our newest colleagues to thrive.
Key Responsibilities
- Coordinate and prepare all pre-onboarding documentation and communications for new hires.
- Manage the collection, verification, and accurate filing of new employee paperwork, ensuring full compliance with company policies and local labour regulations.
- Schedule and facilitate engaging new hire orientation sessions, both virtually and in-person, to introduce company culture and policies.
- Act as the primary point of contact for new employees, proactively addressing their queries and providing necessary support during their initial weeks.
- Collaborate closely with IT, Facilities, and relevant department managers to ensure new hires have all necessary equipment, system access, and a fully prepared workspace on their first day.
- Maintain and regularly update onboarding materials, employee handbooks, and comprehensive checklists to reflect current policies, procedures, and best practices.
- Assist in tracking onboarding progress, gather valuable feedback, and analyse data to continuously improve the new hire experience.
- Support general HR administrative tasks as needed, including meticulous data entry, record maintenance, and report generation.
- Foster a consistently positive, inclusive, and welcoming environment for all new joiners, embodying our company values.
Required Skills
- Excellent written and verbal communication skills in both Portuguese and English.
- Strong organisational and time management abilities with keen attention to detail and accuracy.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Teams).
- Demonstrated ability to handle confidential information with the utmost discretion and integrity.
- A positive, proactive, and genuinely customer-service-oriented attitude.
- Ability to work effectively both independently and collaboratively as part of a team in a dynamic, fast-paced environment.
Preferred Qualifications
- Diploma or Degree in Human Resources, Business Administration, or a closely related field.
- 1-2 years of proven experience in an administrative support role, preferably within a Human Resources department or similar client-facing environment.
- Familiarity with HR information systems (HRIS) and applicant tracking systems (ATS).
- A foundational understanding of basic labour laws and regulations pertinent to Mozambique.
Perks & Benefits
- Competitive salary package commensurate with experience and skills.
- Comprehensive health and wellness benefits for you and your family.
- Extensive opportunities for professional development, continuous learning, and career advancement within a leading financial institution.
- A supportive, inclusive, and diverse work environment that values every employee.
- Attractive employee banking benefits and preferential rates.
- Generous paid time off and leave policies.
How to Apply
To apply for this exciting opportunity to shape the future of our talent, please visit our careers portal. Kindly search for “Onboarding Assistant” in Xai-Xai, Mozambique, or browse available opportunities. Please ensure your CV and a compelling cover letter highlight your relevant experience, skills, and enthusiasm for this pivotal role. We encourage early applications.